Unable to View / Edit Variety on Stations

DaevaDae — Wed, 02 Sep 2020 17:37:29 GMT

Not only can I not add bands or songs to a station (checked that they're not genre), I went to my older stations and saw that everyone of them had been cleared. They only have songs that I've thumbed up on them. My newer stations only show what I started them from, older ones don't even show that.

I apologise if this has already been discussed, as I did not see this specific issue.

mod edit: changed title for clarity

Re: Unable to edit music variety

AlyssaPandora — Wed, 02 Sep 2020 17:36:21 GMT

Hey there, @DaevaDae. 👋

Thanks for reporting this. I have seen mentions where Android listeners have been unable to add variety to a specific station using a specific song seed. However, your issue sounds like you cannot add any variety at all - nor can you see the variety on older stations.

If you haven't already, I would first recommend trying out the troubleshooting steps for your Android device here. I have a trace enabled on your Pandora account in case we need to share this info with our engineering team.

If you still have trouble after those steps, please share more details about what you're experiencing:

Could you share a screenshot of an example (one of the older stations) where you're unable to see what the station is based on?
Would you mind sharing the name of a station that you're attempting to add variety too?
- What song / artist are you attempting to add as variety?
Lastly, are you receiving any error messages? If so, what exactly does it say?

Let me know so that I can look deeper into what is happening. 🎧

post Unable to View / Edit Variety on Stations in Android

Unable to View / Edit Variety on Stations

Re: Unable to edit music variety