post Re: Can't log account in Android

Trouble with Google Play Store Account

Treeman — Fri, 15 Jan 2021 13:53:35 GMT

Don't have Pandora app on my phone & Play Store says I don't have any devices. Click Pandora account from here & listen in app stops there, doesn't let me in.

mod edit: changed title for clarity

Re: Can't log account

AdamPandora — Sun, 27 Dec 2020 15:25:11 GMT

@Treeman If you are attempting to stream Pandora on your Android phone, you will first need to install the app.

To install Pandora on your Android device, follow this link to the Google Play store from the device.

Once the Pandora page opens in the Google Play Store, select Install.

Let me know if this helps.

Re: Can't log account

Treeman — Thu, 14 Jan 2021 20:19:49 GMT

Trying to reply but page keeps shutting down before I can explain

Re: Can't log account

Treeman — Thu, 14 Jan 2021 20:23:23 GMT

Play store app at sign in gives error DF-DFERH-01 & get no access. Google Play (not the play store app) when I can sign in says you have no devices even tho I have a credit redeemed from my phone.

Re: Can't log account

AlyssaPandora — Fri, 15 Jan 2021 13:52:52 GMT

Hey there, @Treeman. 👋

Thanks so much for following up with us about this.

Based on your message, it sounds like you're attempting to sign into your account within the Google Play Store on your Android device and receive that error message.

You'll need to contact the Google Play support team for more help as this is outside of our scope of expertise. You can get in touch with the Google Play support team here.

Once you're able to log back into your Google Play Store account, you should be able to download the Pandora app using @AdamPandora's steps here. 🎧