https://community.pandora.com/t5/Android/Unlocking-Premium-Access/m-p/59165#M7127 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/515868">@Karen_Jones</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Are you attempting to listen to a song, album or playlist on demand? If so, it sounds like you may be triggering an advertisement in order to initiate a complimentary session of Premium. You can find out more about how Premium Access sessions work in <STRONG><A href="https://help.pandora.com/s/article/Pandora-Premium-Sessions-1519949303783" target="_self">this helpful article</A></STRONG>.</P> <P><SPAN>++</SPAN></P> <P><SPAN>If you're still having trouble, can you please send me a screenshot of exactly what you're seeing?</SPAN></P> <UL> <LI><SPAN>To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.</SPAN></LI> <LI>To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to attach a photo to your next post.</LI> </UL> <P><SPAN>Thanks so much for your help with this! <span class="lia-unicode-emoji" title=":headphone:">🎧</span></SPAN></P> Mon, 22 Mar 2021 18:41:38 GMT AlyssaPandora 2021-03-22T18:41:38Z https://community.pandora.com/t5/Android/Unlocking-Premium-Access/m-p/58743#M6910 <P>I'm being told to view add to unlock me. I don't understand&nbsp;</P> <P>&nbsp;</P> <P><EM>mod edit: changed title for clarity</EM></P> Mon, 22 Mar 2021 18:42:31 GMT https://community.pandora.com/t5/Android/Unlocking-Premium-Access/m-p/58743#M6910 Karen_Jones 2021-03-22T18:42:31Z https://community.pandora.com/t5/Android/Unlocking-Premium-Access/m-p/59165#M7127 <P>Hi there,&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/515868">@Karen_Jones</a>. <span class="lia-unicode-emoji" title=":waving_hand:">👋</span></P> <P>Are you attempting to listen to a song, album or playlist on demand? If so, it sounds like you may be triggering an advertisement in order to initiate a complimentary session of Premium. You can find out more about how Premium Access sessions work in <STRONG><A href="https://help.pandora.com/s/article/Pandora-Premium-Sessions-1519949303783" target="_self">this helpful article</A></STRONG>.</P> <P><SPAN>++</SPAN></P> <P><SPAN>If you're still having trouble, can you please send me a screenshot of exactly what you're seeing?</SPAN></P> <UL> <LI><SPAN>To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.</SPAN></LI> <LI>To access your screenshots, go to the Gallery and look in the Screenshots folder. In your next reply, click on the camera icon to attach a photo to your next post.</LI> </UL> <P><SPAN>Thanks so much for your help with this! <span class="lia-unicode-emoji" title=":headphone:">🎧</span></SPAN></P> Mon, 22 Mar 2021 18:41:38 GMT https://community.pandora.com/t5/Android/Unlocking-Premium-Access/m-p/59165#M7127 AlyssaPandora 2021-03-22T18:41:38Z