post Re: Not recognizing listened to podcast in Android

Not recognizing listened to podcast

Tiggersage — Thu, 20 May 2021 01:46:33 GMT

It used to list the podcast I listen to as listen and then would start me at the next one. Now it has stopped and it 3 behind what I have hear. I can listen thru it will say listened and the when it starts next 1 the listen to one says it hasn't been heard

Re: Not recognizing listened to podcast

AlyssaPandora — Thu, 20 May 2021 19:21:06 GMT

Hi, @Tiggersage. 👋

Thanks for reporting this issue with your podcast.

I do see that you may have uninstalled / reinstalled the app recently.

Have you also tried clearing the app data to see if this helps? You can find those steps here: Android Troubleshooting

Could you share a bit more about your experience?

Does this happen with any podcast you listen to? Or, does this only occur with a particular podcast?
What's the name of the podcast you're experiencing this with?

Let me know. 🎧

Re: Not recognizing listened to podcast

Tiggersage — Sat, 22 May 2021 12:51:45 GMT

I tried clearing the app first, then I uninstalled and reinstalled. Counter Clock is the podcast. Main 1 I am listening to. Will check with other to see if its the same

Re: Not recognizing listened to podcast

AlyssaPandora — Mon, 24 May 2021 16:58:05 GMT

Sounds good, @Tiggersage.

If the issue persists, could you share the following info so I can report this?

The name of the podcast(s) this occurs with:
Model:
Carrier:
Android version (Settings > About Phone):
Pandora version (Go to Profile, then select Settings. Scroll to the bottom of the screen for the version number.):
Are you connected to Wi-Fi or cellular data when this is happening?

Thanks for your help with this. 🤝

Re: Not recognizing listened to podcast

Tiggersage — Tue, 15 Jun 2021 13:50:25 GMT

Thanks for the help. Is seems to suddenly decide to work again. Did an update on my phone so possible that could of affect it

Re: Not recognizing listened to podcast

AlyssaPandora — Tue, 15 Jun 2021 16:54:39 GMT

Thanks for the follow up, @Tiggersage. 👍

Glad to hear that you're back to listening without any issues.

Feel free to let us know if anything else pops up. Happy listening! 🎧