post Re: Collection songs in Android

Collected Songs Don't Appear in My Collection

MyaV101 — Mon, 24 May 2021 16:21:22 GMT

I upgraded to premium recently lost a majority of the songs i had collected and when i go to collect songs now it doesn't show them in my collection only says i collected them even though it doesnt show them.

mod edit: changed title for clarity

Re: Collection songs

AlyssaPandora — Mon, 24 May 2021 16:19:53 GMT

Hey, @MyaV101. 👋

Sorry to hear that you lost a majority of your collected tunes. Could you share more about your experience?

Does this happen when you go in Offline Mode? Were these songs downloaded?
When you sort by "Songs" in your collection, is that where these tracks don't pop up?
Could you send over a screenshot of exactly what you see?
- To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
- To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Let me know. 🎧

Re: Collection songs

MyaV101 — Mon, 24 May 2021 17:31:53 GMT

This happened when i was still online. I think it's just because I bought premium possibly so maybe that affected it? However, uninstalling and reinstalling pandora fixed the issue. I have all the songs i collected.

Re: Collected Songs Don't Appear in My Collection

AlyssaPandora — Mon, 24 May 2021 17:35:39 GMT

Awesome! So glad to hear that your collected songs are back now. 👍

Feel free to let me know if anything else pops up. In the meantime, hope you're enjoying the tunes. 🎧