Station Switched to Thumbprint

Jenn27 — Sun, 25 Jul 2021 18:51:27 GMT

I've had Pandora radio for years and am a Premium member. I've recently noticed one of my favorite stations has been switched to thumbprint radio. How do I switch it back to regular station play? While in thumbprint mode, it doesn't add variety to the station and a lot of the same songs play, even while on shuffle.

Re: Station Switched to Thumbprint

AlyssaPandora — Mon, 26 Jul 2021 16:36:41 GMT

Hi there, @Jenn27. 👋

Thumbprint Radio works differently from normal stations based on artists, composers, or songs.

Could you share a bit more about what you're experiencing?

Which station are you having trouble with?
Are you currently in a mode?

If you're able to send over a screenshot of exactly what you're seeing, this would be helpful so that I can take a look for you.

To take a screenshot on your Android device, press the Home button and the Power button (on the right side of your phone) at the same time. You may hear a camera shutter sound (if your volume is turned on), and your screen will be captured.
To access your screenshots, go to the Gallery and look in the Screenshots folder. Send this photo as an attachment to your response.

Thanks for your help with this. 🎧

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Station Switched to Thumbprint

Re: Station Switched to Thumbprint