post Samsung Galaxy Watch 4: "Session Timed Out" Error in Android

Samsung Galaxy Watch 4: "Session Timed Out" Error

Chris86 — Thu, 16 Sep 2021 14:57:25 GMT

I have version w2.1 updated on July 6,2017 Installed on my galaxy watch 4 and I am experiencing this issue.

mod edit: changed title for clarity

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

AlyssaPandora — Thu, 21 Apr 2022 16:27:07 GMT

Hi there, @Chris86. 👋

Thanks for the update, and for your patience while I checked in with our device team about this.

It sounds like your Samsung Galaxy Watch 4 is on WearOS 3. At this time, Pandora does not support Wear OS 3. While you may be able to utilize the Pandora app on your watch, we can not predict the behavior you'll experience and you may find that it does not function as well as other devices.

In the meantime, I've passed along your feedback to our engineering team on your behalf. 🎧

Galaxy watch 4

Plecorich — Fri, 17 Sep 2021 14:05:16 GMT

I have installed Pandora on my watch4 but now it says "complete setup details on phone" but when I go to the link it just says session timed out. What am I doing wrong?

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

AlyssaPandora — Fri, 17 Sep 2021 16:48:13 GMT

Hey there, @Plecorich. 👋

Are you receiving this error message on your Android device?

Or, are you seeing the error message on your Samsung Galaxy Watch 4?

Let me know.

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

Plecorich — Fri, 17 Sep 2021 17:03:21 GMT

The error is coming up on my Samsung galaxy phone.

On my Android phone

mod edit: format

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

AlyssaPandora — Fri, 17 Sep 2021 17:06:02 GMT

Thanks for letting me know, @Plecorich.

Let's try running through these steps for your Samsung Galaxy phone: Android Troubleshooting

Feel free to keep me updated on how it goes. 🎧

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

Plecorich — Fri, 17 Sep 2021 17:07:52 GMT

How do I update the Pandora app on my watch?

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

Plecorich — Fri, 17 Sep 2021 17:15:24 GMT

I do not have any issues listening to Pandora through my phone. It is only when I am trying to listen to pandora through my watch

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

AlyssaPandora — Thu, 21 Apr 2022 16:28:09 GMT

@Plecorich Thanks for the update, and for your patience while I checked in with our device team about this.

Please check out the accepted solution for this thread here. 🎧

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

Ildonreddin — Sun, 26 Dec 2021 20:14:26 GMT

I have this same problem here months later. When will it be supported?

Re: Samsung Galaxy Watch 4: "Session Timed Out" Error

AlyssaPandora — Mon, 27 Dec 2021 13:53:32 GMT

Hi, @Ildonreddin. 👋

I completely understand where you're coming from.

Any new product features would be posted here: Product Highlights

Pandora does not support Wear OS 3. In the meantime, you may be interested in upvoting this existing feature idea: Standalone Samsung Galaxy Watch App

To upvote feature suggestions, click on the 💙icon next to the title of the request.

Hope to see you around the community space more often. 🎧