Red screen locks up phone

SFMarcopolo — Tue, 03 Dec 2019 17:28:18 GMT

Tried every Pandora suggested fix. Even all the advanced fixes. Still locks up phone to a redish screen. I have to restart the phone, just to shut off the music. How ridiculous is that? Also music stops playing every few minutes. This is all new problems.

Moderator Edit: Edited title for clarity

Re: Red screen locks up phone. Have to restart phone to stop the music. Also constantly stopping. I

AlyssaPandora — Mon, 02 Dec 2019 15:58:03 GMT

@SFMarcopolo Sorry to hear that you're having trouble.

Typically, these steps should help with the issue you're experiencing. However, it sounds like you've tried those already.

I checked in, and I do see that you've been in touch with our User Support team regarding your listening experience.

Someone will follow up with you via email to gather your account and device information to report to our engineering team.

Thanks so much for your patience during this process!

post Re: Red screen locks up phone. Have to restart phone to stop the music. Also constantly stopping. I in Android

Red screen locks up phone

Re: Red screen locks up phone. Have to restart phone to stop the music. Also constantly stopping. I