post Re: Ford Sync 3 - Presets will not appear in Automotive

Ford Sync 3 - Presets will not appear

jsettecase — Fri, 21 Jul 2023 11:46:35 GMT

My Ford Sync 3 system always allowed me to press the Presets button (pancake menu) and it would bring up a list of my stations. Now I only get a beep from my radio and the Preset menu never appears. I don't often change stations while driving so I don't know when something may have changed or been updated in Pandora's interface to cause this problem. I am using a Bluetooth connection with an Android phone sync'd to my Ford system.

Re: Ford Sync 3 - Presets will not appear

TannerPandora — Mon, 24 Jul 2023 20:11:17 GMT

Hi @jsettecase!

Sorry for any trouble in your Ford. Have you tried any troubleshooting steps before reaching out? If yes, can you let me know which steps.

In the meantime, past listeners have mentioned uninstalling and reinstalling has helped them. If you've tried that with out any luck, then I suggest clearing the app data.

You can use the following steps to clear the data:

Open your device Settings
Tap Apps
Scroll down to find Pandora
Select Storage
On the storage details page tap Clear Data.

You will be asked to log into your account after completing these steps. Let me know how it goes.

Re: Ford Sync 3 - Presets will not appear

jsettecase — Wed, 13 Sep 2023 15:09:58 GMT

I forgot to repost that this problem has resolved itself all on its own.

Re: Ford Sync 3 - Presets will not appear

TannerPandora — Wed, 13 Sep 2023 18:12:47 GMT

Thanks for following up, @jsettecase! I appreciate it! 🎧