post Re: Cannot Change Songs or Al ums in Automotive

Automotive + Android: Unable to skip to next track

Stevenotstu — Tue, 28 May 2024 23:02:01 GMT

Here is what is happening:

I connected the Pandora app to my 2017 Subaru legacy. I select an album and play a track. I use the controls on my steering wheel or on the app (my android). And can only:

advance to another track or another album once or twice or
if it allows me to change the track (only through phone, steering wheel controls don’t work) the new track will play over whatever track is currently playing.
The only option at this point is to close pandora app on phone.

FYI: the controls on the steering wheel work perfectly when using Sirius XM or AM/FM radio stations.

I have force closed, uninstalled/reinstalled pandora app and done hard reset of android phone.

Anyone have a solution?

Re: Cannot Change Songs or Al ums

TannerPandora — Fri, 03 May 2024 16:45:11 GMT

Hi @Stevenotstu

Welcome to community!

To clarify, are you having this experience only when connected to your Subaru or outside of your car as well, either playing directly from your phone or through another device such as a speaker?

In the meantime, can you let me know your:

Make and model of your phone:
Android OS:
Pandora version:

Re: Cannot Change Songs or Al ums

Stevenotstu — Sat, 04 May 2024 00:57:56 GMT

Thanks.

I have a Samsung galaxy z flip3 5g

android OS 14

pandora version 2403.1

Pandora works fine connected to a portable Bluetooth speaker. Pandora app worked flawless for a couple of months. Issue started around February.

Re: Cannot Change Songs or Al ums

TannerPandora — Mon, 06 May 2024 21:59:07 GMT

Hi @Stevenotstu

Thanks for the details.

It's definitely odd that it's only happening when you're connected to your Subaru. I've gone ahead and passed this along to our engineering team for further review.

One last question, are you connecting to PandoraLink, the Pandora app that is available in your car's head unit?

Thanks for your patience in the meantime!

Re: Cannot Change Songs or Al ums

Stevenotstu — Mon, 06 May 2024 22:09:12 GMT

I've tried with the Pandora option thru the radio and also using
Bluetooth. Neither works for me. In the past I always used Bluetooth. I
didn't try Pandora until Bluetooth started giving me problems.

Thanks!

Re: Cannot Change Songs or Al ums

TannerPandora — Tue, 07 May 2024 17:05:38 GMT

Thanks, @Stevenotstu - definitely weird that it is only occurring in your Subaru. I appreciate the details.

Re: Subaru - Android: Unable to skip to next track

Ernessch — Sun, 26 May 2024 16:17:25 GMT

I have a similar problem with my 2018 Silverado. It only allows me 3 or 4 skips now where it used to allow unlimited skips. I have Pandora Plus and use the in dash app. Very frustrating to say the least.

Re: CarPlay: Unable to Skip Songs

kreed521 — Fri, 31 May 2024 13:06:04 GMT

I am having issues of not being able to skip songs while in my car only sometimes. I can not skip via the steering wheel, dash control OR on my Galaxy S22. I have to shut Pandora down and hope it works the next time, which is not always the case. I can not seem to find a consistant location or senario to be able to link to the problem, it just happens sometimes.

Re: Automotive + Android: Unable to skip to next track

reign — Fri, 07 Jun 2024 16:33:27 GMT

I have a galaxy s24 ultra, I just bought a new KIA 2024 Telluride. It connects fine then after a few minutes i lose all control of Pandora both on my phone and my car. I am getting frustrated and I am considering a new service. I would prefer to stay but man this is getting old. I see no solutions being offered here at all.