post Re: CarPlay iOS 18: Album art does not load in Automotive

CarPlay + iOS 18: Album art does not load

Jordan8 — Sat, 23 Nov 2024 13:25:39 GMT

I went to the car this morning and my Pandora work like it should, Except album covers don't appear.
Sent from my iPad

Moderator Edit: Edited title for clarity

Re: CarPlay + iOS 18: Album art does not load

AdamPandora — Sat, 23 Nov 2024 13:27:03 GMT

@Jordan8 I'm happy to hear CarPlay is functioning correctly on your end now.

This being said, I created a new thread for you in the Automotive space since you are now reporting a separate issue.

To clarify, is this an issue with all songs or only some?

Can you please send me a picture of what you are seeing?

Thanks for working with me on this.

Re: CarPlay iOS 18: Album art does not load

Jordan8 — Sat, 23 Nov 2024 20:18:44 GMT

Pandora Everything is as it should be. No picture is necessary.Thank Jordan8

Re: CarPlay iOS 18: Album art does not load

AdamPandora — Sun, 24 Nov 2024 12:13:38 GMT

@Jordan8 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening!

Re: CarPlay + iOS 18: Album art does not load

BrewCrew — Tue, 21 Jan 2025 10:10:42 GMT

I get the album art but it doesn’t update with the song playing. Very annoying

Re: CarPlay + iOS 18: Album art does not load

TannerPandora — Tue, 21 Jan 2025 20:14:42 GMT

Hi @BrewCrew

Welcome to community!

To confirm your experience, does this happen from the Now Playing screen on CarPlay after a few songs have played or immediately?

Could you share a picture of what this looks like? You can share a picture directly here on community. This is best done from a web or mobile browser. You won't be able to share pictures through the email notification you may receive.

In the meantime, can you confirm:

iOS version
Pandora version:

Thanks!

Use your mobile device in your vehicle only when conditions allow and as permitted by applicable law.

Re: CarPlay + iOS 18: Album art does not load

BrewCrew — Tue, 21 Jan 2025 20:22:26 GMT

After 2 reboots of phone while in car it resolved issue thx

Re: CarPlay + iOS 18: Album art does not load

TannerPandora — Tue, 21 Jan 2025 20:28:10 GMT

Glad to hear it, @BrewCrew! 🙌

Let us know if anything changes in the future! Happy listening! 🎧

Re: CarPlay + iOS 18: Album art does not load

rodneylenton — Tue, 13 May 2025 17:38:04 GMT

I’m having the same issue, it happens intermittently. The song changes but the square that usually has the album art is a solid light blue.

Sometimes the art appears later while the song plays or it appears when the song is over. Meaning the art matches the song just played not the current song.

Most times it can be fixed by either pausing the song, then hitting play, or arrowing back to the recent station screen, then back to the currently playing screen.

Not sure if there is a fix since it is random, just annoying