post Re: Android Auto: No sound when connected through Bluetooth in Automotive

Android Auto: No sound when connected through Bluetooth

tailored12 — Fri, 16 Aug 2024 15:09:12 GMT

No audio to my Cadillac Cue radio using blue tooth. It shows music is playing but no audio.

I have a motorola razr plus 2023 phone. Works blue tooth to my hearing aids but not to radio.

I was using Samsung flip phone before and it worked fine.

I tried using my old Samsung Flip phone. No audio with that one now. ?

Moderator Edit: Merged posts and updated title for clarity

Re: no Audio on cadillac Cue radio

TannerPandora — Thu, 15 Aug 2024 21:55:50 GMT

Hi @tailored12

Welcome to community!

Can you tell me a little more about your experience:

What is the model and year of your Cadillac?
Are you connecting to Android Auto or PandoraLink?
How are you connected, Bluetooth or USB?
Does Pandora appear to play when choosing a station but no audio comes out?

Thanks for the additional details!

Re: no Audio on cadillac Cue radio

tailored12 — Fri, 16 Aug 2024 11:15:09 GMT

Cadillac 2015 SRX
I already told said Blue tooth, no audio but shows Pandora playing and I
use Android Auto.

Re: no Audio on cadillac Cue radio

TannerPandora — Fri, 16 Aug 2024 15:08:20 GMT

@tailored12 Do you have the same experience when using a USB cord or does this only happen with Bluetooth?

In the meantime, please trying clearing the app data with the following steps and try again:

Open your Android Settings
Tap Apps
Scroll down to find Pandora
Select Storage
On the storage details page tap Clear Data.

You will be asked to log into your account after completing these steps.

Re: Android Auto: No sound when connected through Bluetooth

polocolege — Sat, 01 Feb 2025 14:30:04 GMT

@tailored12did you ever figure out how to get Pandora working? I have the exact same situation. I had a Samsung flip that worked with no issues. I got a razor and it shows to be playing but no volume. Thanks!

Re: Android Auto: No sound when connected through Bluetooth

tailored12 — Sat, 01 Feb 2025 17:16:01 GMT

I wish I could help more but it has been awhile, can't remember for sure.
One thing I remember was on phone unselect I think Hi def not sure.
Sometimes if I loose audio, I select button on steering wheel to ask
question then after it asks command please, i push disconnect phone button
and then audio comes back.

Re: Android Auto: No sound when connected through Bluetooth

polocolege — Sat, 01 Feb 2025 18:27:45 GMT

Yes, I got more time today to start playing with options and that's what it was. You have to deselect Hi-Def audio. Thanks for the quick reply!