post Re: 2015.5 Volvo V60 Unknown Server Error in Automotive

Volvo - Unknown Server Error

ccars99 — Thu, 17 Sep 2020 20:43:22 GMT

Over the past month each time I try to connect to Pandora the following message appears.

"UNKNOWN SERVER ERROR"

Please advise me how to solve this problem, as this is the second time I have had connections problems with Pandora this year. Previously we have enjoyed Pandora with no difficulties, now we are finding the app very unreliable.

mod edit: changing title for clarity

Re: 2015.5 Volvo V60 Unknown Server Error

AdamPandora — Sun, 13 Sep 2020 11:28:57 GMT

@ccars99 Thanks for sharing your experience on the Community.

I am going to have someone from our Automotive team contact you privately via email to help look into this further.

Please keep an eye out for their message.

Thanks for your patience in the meantime!

Re: 2015.5 Volvo V60 Unknown Server Error

ccars99 — Sun, 20 Sep 2020 13:12:47 GMT

I was contacted and told engineers were aware of problem, then heard nothing more.

This morning I tried Pandora again and was presented with log-in screen. Once I logged in Pandora responded and offered the usual menu. Selected a tune and all works well again. So whatever was done by engineers solved the problem. Thank you.

Re: 2015.5 Volvo V60 Unknown Server Error

AdamPandora — Sun, 20 Sep 2020 15:34:53 GMT

@ccars99 Glad to hear things are back up and running again.

If this continues to be an issue down the line, please make sure to reach back out to us and let us know.

Thanks for listening! 😎

Re: Volvo - Unknown Server Error

Marion1 — Sat, 19 Oct 2024 03:05:15 GMT

we just started having this problem. How do we fix it?