post Re: Savant - Unable to Connect in Other Devices

Savant - Unable to Connect

Sgudgell — Thu, 06 Jan 2022 21:35:05 GMT

Before the holidays, there was a Savant/Pandora outage. I have not been able to reconnect since then. Complete system restarts. Deleted and downloaded the Savant app and when I try to activate Pandora using the Savant Pro app, I receive a “No Connection Found” message. “Savant has lost connect connection to the music server. There may be network or configuration issues.”

Re: Savant - Unable to Connect

TannerPandora — Fri, 07 Jan 2022 18:47:46 GMT

Hi @Sgudgell! Thanks for visiting community.

Unfortunately, we do not support the Savant app. Sometimes, folks will be able to use Pandora using an unsupported device, but that functionality may break unintentionally due to updates to the app or OS meant to address other issues.

I would recommend reaching out to the Savant support team for further help. You can get in touch with them from the Savant Support page.

Re: Savant - Unable to Connect

Sgudgell — Fri, 07 Jan 2022 23:09:02 GMT

Thank you.

Re: Savant - Unable to Connect

MWalter — Sun, 09 Jan 2022 16:52:08 GMT

We are having the same issue. Did you have any luck fixing this?

Thanks in advance.

Re: Savant - Unable to Connect

Drb305 — Tue, 11 Jan 2022 18:54:14 GMT

Same problem here. Anyone know how to fix it?

Re: Savant - Unable to Connect

Jackko1 — Sat, 05 Feb 2022 15:53:49 GMT

We had Pandora Plus and worked just fine until now. I deleted Pandora and tried to install it again and was asked if I had Pandora - Free or Pandora Premium.

Re: Savant - Unable to Connect

Drb305 — Mon, 07 Feb 2022 21:37:45 GMT

I have Pandora free but I would buy premium if it will work

Savant will not let me activate Pandora premium. It gives me an error message No connection found!

Moderator Edit: Merged posts

Re: Savant - Unable to Connect

momikes — Sat, 19 Feb 2022 23:57:59 GMT

Same issue. We have Pandora premium - used to work fine, now getting this error message.

Re: Savant - Unable to Connect

gprodan — Sat, 21 May 2022 03:25:34 GMT

Pandora should have Savant remove reference to their app from savant production. It’s like these two companies don’t care to solve interoperability problems.

Re: Savant - Unable to Connect

gprodan — Sat, 21 May 2022 03:26:48 GMT

I meant from savant products

Re: Savant - Unable to Connect

Bpotsic — Sat, 23 Jul 2022 12:53:05 GMT

I have the same issue except there was no event that caused it (ie your power outage). Have you found a solution? All other savant connections to different apps work fine including Spotify. Trying to avoid expensive service fees from used car salesmen at “magnolia Best Buy” to fix. Thanks

Re: Savant - Unable to Connect

Jackko1 — Sat, 23 Jul 2022 13:53:11 GMT

We have found a solution. It’s not the best as the app does not appear on the remote but found a alternative way to use it. Thanks for your reply.

Mary Jo Douglass

Re: Savant - Unable to Connect

Bpotsic — Sat, 23 Jul 2022 14:38:11 GMT

Can you share your solution please? Thanks

Sent from my iPhone