post HomePod - Starting Pandora via a Siri request in Other Devices

HomePod - Starting Pandora via a Siri request

brb408wpb — Mon, 23 May 2022 20:26:25 GMT

Pandora won't consistently start on my Homepod Mini. After a reset, it will work at least once. A day or more later, after saying "Hey Siri, play Pandora," Siri will respond with ,"one sec......working on that....we've had a problem." Has anyone else had this happened?

-Bruce

Moderator Edit: Changing title for clarity

Re: HomePod - Starting Pandora via a Siri request

TannerPandora — Mon, 23 May 2022 20:37:25 GMT

Hi @brb408wpb! Thanks for posting.

I was testing this on my own HomePod and wasn't able to replicate. I enabled a trace to help investigate. Can you do me a favor and replicate while the trace is enabled.

In the meantime, I've passed along your experience to our engineering team.

Re: HomePod - Starting Pandora via a Siri request

brb408wpb — Tue, 31 May 2022 14:37:50 GMT

I looked into the HomePod settings on HomeKit to enable trace, but didn't see where to do it. Do you know where that feature is located?

Re: HomePod - Starting Pandora via a Siri request

AdamPandora — Tue, 31 May 2022 18:09:24 GMT

@brb408wpb The trace is something that we set on your account on our end.

Can you please try and replicate the issue you reported once more?

Let us know when that has been done.

Re: HomePod - Starting Pandora via a Siri request

brb408wpb — Tue, 31 May 2022 18:25:28 GMT

Got it. The last two times I've asked Siri to play Pandora on the HomePod mini, the device has worked. I'll keep trying it until it fails, then let you know the time that occurred. So far so good.

Re: HomePod - Starting Pandora via a Siri request

AdamPandora — Tue, 31 May 2022 18:32:09 GMT

Sounds good, @brb408wpb.

We'll keep an eye out on this thread for any other updates from you.

Re: HomePod - Starting Pandora via a Siri request

morrisseyrt — Mon, 20 May 2024 18:09:15 GMT

Yes, How can I fix that? I wish to play Pandora from my HomrePod

Re: HomePod - Starting Pandora via a Siri request

morrisseyrt — Mon, 20 May 2024 18:10:23 GMT

Thank you.. Rich Morrissey