post Re: Connectivity in Other Devices

Won't stay signed in on Samsung TV

69cutlass — Tue, 25 Aug 2020 14:53:49 GMT

Just loaded Pandora on my new Samsung TV. Pandora is requiring me to login each time I access the App. It requires me to enter email address and password each time. What am I missing here?

Moderator Edit: Edited title for clarity

Re: Login issue

AdamPandora — Tue, 25 Aug 2020 14:54:24 GMT

@69cutlass I moved your post to the Other Devices space since this is happening on your Samsung TV.

You should remain signed in to Pandora on your TV as long as you aren't manually signing out after each listening session.

If you are still running into trouble with this, first make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If you're still having the same problem, then please try a few standard network troubleshooting steps:

Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
Try rebooting your modem and router and restarting the device.
Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Hope this helps. Let me know how it goes.

Connectivity

Gunslinger69 — Sun, 31 Jul 2022 00:06:31 GMT

Evevey other time I attempt to use my Pandora Audio system through my Samsung TV and Pioneer audio unit. Via my internet I find that Pandora has logged me out and requires me to finger slide my email and password manually and might I say very tiring ONE LETTER AT A TIME. ITS not a computer keyboard PANDORA. It’s a pain in the A$$. Makes me want to drop this crappy music company. Also no phone customer service as the (pandora) don’t give a $hit

Re: Connectivity

AdamPandora — Sun, 31 Jul 2022 11:42:50 GMT

@Gunslinger69 I moved your post over to this existing thread: Won't stay signed in on Samsung TV

Won't stay signed in on TV:

You should remain signed in to Pandora on your TV as long as you aren't manually signing out after each listening session.

Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
Try rebooting your modem and router and restarting the device.
Try removing and re-adding the app (if this is possible on your device).

You can also contact the manufacturer directly to troubleshoot your specific device and settings.

Hope this helps. Let me know how it goes.

+++++++++++++++++++++++++

Difficulty typing account credentials when signing in:

I recommend creating a feature request if you'd like an updated version of signing into Pandora on your device.

You can create a feature request here.

Hope this helps!

Re: Won't stay signed in on Samsung TV

7haynes — Wed, 28 Dec 2022 16:03:59 GMT

Using the app with an Nvidia Shield and a Samsung TV When pandora doesn't play audio I have found that I have to sign out and sign back in. Frustrating.

Re: Login issue

LeighBea — Wed, 22 Mar 2023 01:33:20 GMT

I have this same problem- on both Samsung and Vizio tvs. The Samsung is brand new. I’ve had this problem since I installed the app three years ago. I have tried all of the above suggestions. This is simply the most annoying problem. There’s got to be a bug somewhere that needs fixing.

Re: Login issue

7haynes — Wed, 22 Mar 2023 02:13:13 GMT

When it happens, I uninstalled Pandora and reinstall it.