post Re: Amazon Fire Tablet - Playlists Greyed Out in Other Devices

Amazon Fire Tablet - Playlists Greyed Out

jennspanjer — Tue, 14 Jun 2022 17:48:53 GMT

Playlist that I have created under my profile play on my phone after listening to an add but not on the Amazon fire tablet. The playlists are visible but grayed out.

Re: Playlists on amazon fire tablet

AlyssaPandora — Tue, 14 Jun 2022 17:21:15 GMT

Hi there, @jennspanjer. 👋

Thanks so much for posting about this.

Are you able to post a screenshot of exactly what you're seeing so that I can take a look?

Also, are these playlists you've created while using Premium Access? Or, are these stations?

Let me know. 🎧

Re: Amazon Fire Tablet - Playlists Greyed Out

Katysheridan — Tue, 02 Aug 2022 19:42:04 GMT

Same thing is happening to me. I don't have premium, but playlists that I have created will play on other devices. However they are grayed out on the Amazon Fire 10 tablet. Is there a way to play these already created playlists? The stations play fine.

Re: Amazon Fire Tablet - Playlists Greyed Out

TannerPandora — Tue, 02 Aug 2022 20:17:37 GMT

Hi @Katysheridan! Welcome to community.

Can you clarify if the playlist continue to be greyed out after you've started a Premium Access session?

Since you're not upgraded to Premium, you'll first need to activate a Premium Access session in order to play on-demand content such as playlists.

Also, can you share a screenshot of what you see, you can include the photo here in this thread. Thanks!