All Collections have disappeared

mmcnair80 — Fri, 26 Aug 2022 18:13:19 GMT

I have Pandora on my phone and on our Samsung fridge and a few TVs.

Yesterday all my collections disappeared.

I've tried logging out and back in, but no luck. I'm on the free plan, I've not changed my subscription in years.

Is there a way to get them all back?

Re: All Collections have disappeared

AdamPandora — Sun, 28 Aug 2022 17:15:38 GMT

@mmcnair80 Nice to see you around the Community. 👋🏽

Can you please confirm if your entire collection is missing from your devices, or if only specific stations are?

If only specific stations are missing, what are the names of some of them?

Lastly, can you please send me some pictures of what you are seeing when you are viewing your collection from your various devices?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with me on this. 🤝

post All Collections have disappeared in Other Devices

All Collections have disappeared

Re: All Collections have disappeared