post Re: Roku - Playback stops with a blank screen in Other Devices

Roku - Playback stops with a blank screen

modom1776 — Thu, 15 Sep 2022 18:37:18 GMT

I have had pandora on my TV via roku device. It has worked for years and lately it will play 1 or 2 songs and then quit leaving a black screen. The shuffle does the same thing. Is this because of all your advertisements? If so it is unusable to me and would appreciate you completely close my account.

Thank you.

Moderator Edit: Changing title for clarity

Re: Roku - Playback stops with a blank screen

TannerPandora — Thu, 15 Sep 2022 18:46:33 GMT

Hi @modom1776! Thanks for posting and sorry for any trouble with your Roku.

It looks like you may have deleted your Pandora account since posting your message. The email associated with your community profile doesn't appear to have a Pandora account connected to it.

If need further help with your Pandora account I would recommend reaching out to our User Support team here.