post Yamaha Receiver: Album Art no longer appears in Other Devices

Yamaha Receiver: Album Art no longer appears

Musicfirst1 — Tue, 11 Oct 2022 18:34:43 GMT

This has been going on for quite a while now. I have a Yamaha surround receiver. (RX-A3060) The receiver is about 4 years old. It used to show album art whenever I used Pandora. The album art displays just fine streaming music from my server, or Spotify or SiriusXM. It just not display anymore when using Pandora, except in rare random cases.. It's very weird. I called Yamaha tech support and they said that is was something on Pandora's end that changed. I tried deleting the account and re-adding it. I Also tried signing off all devices, and no luck. Does anybody have any ideas?

Thanks,

Earl

Moderator Edit: Changing title for clarity

Re: Album art not showing when streaming to Yamaha receiver

AdamPandora — Sat, 01 Oct 2022 18:25:29 GMT

@Musicfirst1 Can you please send us a picture of what is showing on your screen where the album art used to be?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with us on this. 🤝

Re: Album art not showing when streaming to Yamaha receiver

Musicfirst1 — Tue, 11 Oct 2022 18:35:06 GMT

Hi Adam, here is the pick. Thanks for responding

Re: Album art not showing when streaming to Yamaha receiver

TannerPandora — Tue, 11 Oct 2022 18:37:08 GMT

Hi @Musicfirst1! Thanks for the photo. Did this start occurring recently? Have you tried any troubleshooting steps and if so, what have you tried?

Re: Album art not showing when streaming to Yamaha receiver

gonzo1968 — Sat, 06 May 2023 23:50:23 GMT

I have been having the same issue for over a year. Tried software update for both receiver and tv, no use.

Re: Album art not showing when streaming to Yamaha receiver

AdamPandora — Sun, 07 May 2023 12:08:29 GMT

@gonzo1968 What is the make and model of your receiver and TV?

Additionally, can you please send us a picture of what you're seeing as well?

(Please note you won't be able to attach images via email - you will need to open this Community link in a web browser in order to provide attachments)

Thanks for working with us on this.

Re: Album art not showing when streaming to Yamaha receiver

gonzo1968 — Sun, 07 May 2023 14:38:29 GMT

Yamaha RX-V681, maybe 7 years old. I have the latest update, I tried removing my account , then adding.

Re: Yamaha Receiver: Album Art no longer appears

revstyles — Mon, 12 Feb 2024 01:52:05 GMT

Apparently, Pandora tech support has no solutions for those of us using an audio preamp or audio receiver for the front end versus a PC. I have a Marantz AV7702MKII preamp for my source inputs and I stream Pandora. Album art displayed fine for several years until about 2-3 years ago. Now all I get are the titles with the music, and maybe a music clef displayed. It would be nice to see some solutions lieu of just questions from tech support.. 😞

Thanks,

Robert

Re: Yamaha Receiver: Album Art no longer appears

Musicfirst1 — Mon, 12 Feb 2024 02:23:36 GMT

Absolutely! The tech folks at Pandora need to figure this out! Come on guys..