Grace Radio: Pandora won't load

jameswbush — Tue, 11 Oct 2022 17:54:16 GMT

My computer or my Grace Primo digital radio won't load Pandora. The app on my PC just opens to a page with the Pandora logo. My wifi signal is strong, and all other sites work fine. All stations, except for Pandora, can be heard on the Grace radio.

Moderator Edit: Changing title for clarity

Re: Grace Radio: Pandora won't load

TannerPandora — Tue, 11 Oct 2022 18:03:15 GMT

Hi @jameswbush! Thanks for posting to community!

Are you still having trouble connecting to your Grace Digital Radio? I checked in with our engineering team and there were no outages reported on Sunday.

If you're having trouble, I would try rebooting your connection:

Shut down your device completely;
Unplug your modem and router, wait one full minute, and then plug them back in;
Wait five more minutes to allow the modem and router to fully boot back up;
Turn your device back on and try Pandora again.

post Grace Radio: Pandora won't load in Other Devices

Grace Radio: Pandora won't load

Re: Grace Radio: Pandora won't load