post Re: Can’t login on TV in Other Devices

Hisense: How to activate Pandora

nmrrob — Wed, 19 Oct 2022 21:28:39 GMT

I'm having the issue, where I can log in fine on my PC, but unable to login to Pandora on my Smart TV.... Help!

Moderator Edit: Changing title for clarity

Re: Can’t login on TV

AdamPandora — Wed, 19 Oct 2022 20:08:36 GMT

@nmrrob I moved your post over to the Other Devices space.

Could you tell me a bit more about what is happening

What is the make and model of your Smart TV?
Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this. 🤝

Re: Can’t login on TV

nmrrob — Wed, 19 Oct 2022 21:26:24 GMT

It's a brand new Hisense 4K Smart TV

Using built in web browser to listen

When logged into my laptop, everything works perfectly

I tried resetting the password - Same issue.

I try logging in using [ email ] + my password - Keeps coming up saying incorrect username or password

Moderator Edit: Personal Information

Re: Can’t login on TV

TannerPandora — Wed, 19 Oct 2022 21:36:12 GMT

Hi @nmrrob! Thanks posting.

We actually don't support web browsing on TVs which may be the reason you're having trouble logging in.

You can use the following steps to activate the Pandora app on your Hisense TV:

Launch the Pandora application.
Select New User.
An activation page will appear with a code - leave this code up on the device screen as you continue.

From the web, visit www.pandora.com/hisense and enter the activation code there.

Or, from a mobile device, open the Pandora app and go to Settings, then tap Device Activation and enter the code.

Finally, select Continue on the Hisense TV.

Re: Can’t login on TV

nmrrob — Wed, 19 Oct 2022 21:59:12 GMT

There is no Pandora application on the TV...

Re: Can’t login on TV

TannerPandora — Wed, 19 Oct 2022 22:06:46 GMT

Hi @nmrrob What is the year and model of your Hisense TV. Does your model support Android TV OS or Roku TV OS?