post Re: Sonos - Playback stops after ad in Other Devices

Sonos: Playback stops after ad

jjscheid — Mon, 24 Oct 2022 21:52:17 GMT

Pandora stops playing on my Sonos after adds play. I have to exit and restart the app after each add.

Moderator Edit: Changing title for clarity

Re: Sonos - Pandora stops playing after ad

TannerPandora — Wed, 18 May 2022 16:16:10 GMT

Hi @jjscheid! Welcome to community.

Can you tell me a little more about your experience?

Are you using the Pandora app or the Sonos Controller app?
If you are using the Sonos Controller app, are you streaming from your mobile device or from a computer?
Does this only happen when playing through your Sonos or other devices like mobile and web?

Thanks, let me know!

Re: Sonos - Pandora stops playing after ad

jjscheid — Fri, 10 Jun 2022 14:57:45 GMT

I am using the Pandora app and it only happens when playing to Sonos.

Re: Sonos - Pandora stops playing after ad

TannerPandora — Fri, 10 Jun 2022 17:45:11 GMT

Hi @jjscheid! Thanks for the follow up.

I would like to report this issue to our engineers. Could you tell me more about your device?

Device & Generation: (e.g. iPhone X, iPad Air (3rd gen), etc.)
iOS version: (Settings > General > About > Version)
Pandora version: (Pandora > Profile tab > Settings gear & scroll to the bottom of the screen)

Thanks for your help with this.

Re: Sonos - Playback stops after ad

JS9 — Sun, 10 Jul 2022 21:03:52 GMT

I am having the same issue. I will open my Pandora app on my I phone and play a station - broadcasting via my Sonos. After each advertisement my Pandora stops and I have to exit and re-open the app. I am using my iPhone IOS 15.5 and my Pandora is uptodate.

Re: Sonos - Playback stops after ad

Jeffdlowell — Fri, 19 Aug 2022 00:37:08 GMT

Same problem with me this evening after getting a new iPhone and installing latest iOS.

Re: Sonos - Playback stops after ad

jmoney1 — Fri, 19 Aug 2022 19:16:29 GMT

Good luck ever getting them to fix this. Seems hopeless. I've done all that they asked me and they never got back to me. Probably best to just switch to Spotify or Apple Music at this point.

Re: Sonos - Playback stops after ad

Rynh — Mon, 24 Oct 2022 03:12:58 GMT

It has been more than a year that I am facing this issue. This issue persists even after multiple ios and app updates. My sonos speaker is up to date as well. I have upgraded from Asus router to Google Nest mesh setup months ago, still same problem. It is definitely a pandora issue. All other streaming services works well.

(iPhone X, latest iOS, Ikea Sonos Bookshelf speaker - music stops every time after an ad is played)

Re: Sonos: Playback stops after ad

BDiddy1 — Sun, 27 Nov 2022 02:03:05 GMT

How to fix it:

I had the same problem, it’s because you’re running Pandora through the phone app.

Go into the Sonos app, Services and Voice, Music and Content, Add Content and then select Pandora and sign into your Pandora account.

Now play Pandora in your Sonos app and it should not stop after ads.