post Re: Google Devices - Requesting content plays songs in different languages in Other Devices

Google Devices: Requesting content plays songs in different languages

Cind20 — Tue, 20 Dec 2022 17:30:05 GMT

When I ask my Google Hub to play Encanto on Pandora is plays EVERY Encanto version EXCEPT the action original movie version, I have cancelled my subscription and will be moving to spotify until this is fixed. I don't understand why it would play Mandarin Encanto, I have NEVER listened to anything in Mandarin or in that genre.

Moderator Edit: Changing title for clarity

Re: Pandora won't play Encanto in English

AlyssaPandora — Wed, 26 Jan 2022 16:18:17 GMT

Hi there, @Cind20. 👋

Thanks for reporting this issue.

Could you provide the exact voice command you're using when this happens?

Let me know as I'd like to share this with our engineering team. 🎧

Re: Google Hub - Requesting Encanto plays different versions

Cind20 — Wed, 26 Jan 2022 17:24:11 GMT

Hey Google, play 'We Don't Talk About Bruno' on Pandora.

Hey Google, play The Encanto soundtrack on Pandora.

Hey Google, play 'Waiting on a Miracle' on Pandora.

Hey Google, play 'We don't talk about Bruno' in English on Pandora.

Hey Google, play Encanto in English on Pandora.

The only English version Encanto song I can get to play is Surface Pressure...I fear that will take a turn soon...

Re: Google Hub - Requesting Encanto plays different versions

TannerPandora — Wed, 26 Jan 2022 17:57:23 GMT

Appreciate you providing that information, @Cind20. It's helpful as we investigate what may be happening. I've gone ahead and passed this along to our engineering team for review.

Thanks for your patience in the meantime.

Baby shark song with Google home

Afail77 — Wed, 02 Feb 2022 12:23:34 GMT

Hi, my toddler DEMANDS baby shark several times a day. When I say "OK Google, play baby shark on pandora" a non-English version of the song plays. Is there a way to play the English version?

I promise this is a legitimate question and not a joke post.

Re: Baby shark song with Google home

TannerPandora — Wed, 02 Feb 2022 18:32:02 GMT

Hi @Afail77! Thanks for posting! Baby shark is the jam, so I don't blame your toddler for wanting to hear it. 😉

I merged your post with an existing thread that is very similar: Google Devices - Requesting content plays songs in different languages

I've passed your experience on to our engineering team who is investigating. Unfortunately, I don't have any troubleshooting steps at this time. In the meantime, you should be able to cast Pandora to your Google device in order to play tracks.

Thanks for your patience in the meantime.

Re: Baby shark song with Google home

EmanEkaf — Wed, 15 Jun 2022 16:58:41 GMT

Same thing happens with all of the Moana songs. I ask google “play the Moana soundtrack” or “play shiny from Moana” and it is always played in a different language. Only way to get the correct one to play is by casting it from my phone.

Same here, everytime my toddler wants to listen to the Moana soundtrack it plays all the songs in some weird language. We used to be able to get around it by asking it to play “Shiny from Moana “ but even now when we ask for that song in specific it will play it in a different language. Only way to get around this is to open the pandora app from a device instead of asking google home. This is very frustrating.

This is the track that is played when we ask for “shiny from Moana”

https://pandora.app.link/KKUY96BSSqb

These are the albums that keeps playing when we ask for the Moana soundtrack

https://pandora.app.link/ae4UUGGSSqb

https://pandora.app.link/VPZOPeKSSqb

Moderator Edit: Merged posts

Re: Baby shark song with Google home

AdamPandora — Wed, 15 Jun 2022 17:02:01 GMT

@EmanEkaf I've passed your experience on to our engineering team so they can further investigate.

Unfortunately, I don't have any troubleshooting steps at this time. In the meantime, you should be able to do as you mentioned, and cast Pandora to your Google device in order to play tracks.

Thanks for your patience in the meantime.

Re: Google Devices - Requesting content plays songs in different languages

EMartin92 — Mon, 19 Sep 2022 16:24:20 GMT

Do we have any resolution on this topic? This issue does not seem to be limited to children's music. I experienced it today. I used the command "hey Google, play Kiss Me by Sixpence None The Richer on Pandora" and got a weird Japanese version. I've been having similar issues since setting up my Google assistant a couple months ago. It keeps playing weird live versions or remixes, almost never the most popular version of a song. Only time I get what I'm asking for is if no other version exists, and even then it's iffy.

Re: Google Devices - Requesting content plays songs in different languages

Gjskakcirijr — Mon, 19 Dec 2022 01:35:33 GMT

Same thing.encanto plays in Hindi, and other songs I ask for play Acapella version or just some other random quirk that no body would ever listen to. And there is no option to thumbs down it to try and fix it. So lame.

Re: Google Devices - Requesting content plays songs in different languages

TannerPandora — Tue, 20 Dec 2022 18:49:53 GMT

HI @Gjskakcirijr

I'm happy to report any tracks that may be playing incorrectly to our engineering team.

Can you clarify if you were using voice commands to request a song on a Google Home device or are you casting from your mobile device to a Google home device?

If you were using voice commands can you let me know the exact command you used to request the song, along with the name of the song.

Keep in mind that thumbs are only available on stations and not available for on-demand content such as playlists, albums, or songs.

Re: Google Devices: Requesting content plays songs in different languages

Vmac — Wed, 14 Feb 2024 01:33:36 GMT

Just to let you know Pandora is way better than Spotify I used Spotify and was a premium customer I let my subscription run out and now I'm on Pandora and I believe you'll find out if you use Spotify

Re: Google Devices - Requesting content plays songs in different languages

filmmaker1999 — Thu, 22 Feb 2024 16:24:49 GMT

Hello,

I came here today to investigate a similar problem. When I voice request a specific song on my google home mini ("Hey Google, play Alexander Hamilton from the Hamilton soundtrack") I get an instrumental version. This happens all the time with my voice requests on google home mini. I may get the song I asked for, but some weird, non-standard version (live, instrumental, another language, etc.) It's almost as if the algorithm has been tweaked to play the non-standard version (to save money, perhaps?) If it doesn't get more responsive I may drop my premium subscription.