post Re: Samsung dvd only plays first song then stops in Other Devices

Samsung dvd only plays first song then stops

Sharky50 — Tue, 31 Mar 2020 14:20:05 GMT

I start Pandora application on TV and after 1st tune plays the 2nd to queues up but does not download

Re: Samsung dvd only plays first song then stops

TannerPandora — Tue, 31 Mar 2020 17:59:17 GMT

Thanks for posting to community @Sharky50! Sorry to hear this is happening. Can you let me know the model number and year of your Samsung player?

In the meantime, I'd like to start with some basic troubleshooting. First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

Then, please try a few standard network troubleshooting steps:

Try connecting directly via an Ethernet cable rather than using Wi-Fi (if you have this option on your device), and see if that helps.
Try rebooting your modem and router and restarting the device.
Try removing and re-adding the app (if this is possible on your device).

Let me know how it goes.

Re: Samsung dvd only plays first song then stops

nephilim5 — Tue, 31 Mar 2020 21:16:33 GMT

This is the same issue I posted here: https://community.pandora.com/t5/Other-Devices/Music-will-not-play-advance-on-Samsung-Blu-Ray-Player/m-p/16377#M1264

Have we had any progress on this?

Thanks for your time.

Re: Samsung dvd only plays first song then stops

TannerPandora — Wed, 01 Apr 2020 20:51:54 GMT

Hi @Sharky50 and @nephilim5, there were some changes released yesterday. Did this help at all with your playback issues?

Let me know.