https://community.pandora.com/t5/Other-Devices/Message-Someone-else-is-listening/m-p/124647#M13273 <P>Hi <a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1357281">@bobbihall</a>!</P> <P>Happy to investigate further. I've enable a trace on your account to help me investigate. Please continue to use Pandora as you normally would.</P> <P>After a cursory review, I see two listening streams on your account from today, 4/12. The first appears to be on a web browser, while the second is on an Android. Did you happen to switch from one to the other? If so, i<SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="163:8075;a">t sounds like that simultaneous streams warning was tripped on accident, which may happen from time to time when switching from one device to another. If that's the case, you can go ahead and disregard that message.</SPAN></P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="163:8075;a">Something to keep in mind when logging out of all devices, it may not happen instantaneously. So if you receive the message shortly after removing all devices, the change may not have taken affect yet. </SPAN></P> Wed, 12 Apr 2023 18:01:07 GMT TannerPandora 2023-04-12T18:01:07Z https://community.pandora.com/t5/Other-Devices/Message-Someone-else-is-listening/m-p/124644#M13272 <P>i have changed my password and log out all devices.&nbsp; yet, i keep getting kicked out of my account.&nbsp; what else can i do to stay on my account and is there a way to determine who is hacking my account?</P> <P><I>Moderator Edit: Changing title for clarity</I>&nbsp;</P> Wed, 12 Apr 2023 17:51:54 GMT https://community.pandora.com/t5/Other-Devices/Message-Someone-else-is-listening/m-p/124644#M13272 bobbihall 2023-04-12T17:51:54Z https://community.pandora.com/t5/Other-Devices/Message-Someone-else-is-listening/m-p/124647#M13273 <P>Hi <a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1357281">@bobbihall</a>!</P> <P>Happy to investigate further. I've enable a trace on your account to help me investigate. Please continue to use Pandora as you normally would.</P> <P>After a cursory review, I see two listening streams on your account from today, 4/12. The first appears to be on a web browser, while the second is on an Android. Did you happen to switch from one to the other? If so, i<SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="163:8075;a">t sounds like that simultaneous streams warning was tripped on accident, which may happen from time to time when switching from one device to another. If that's the case, you can go ahead and disregard that message.</SPAN></P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="163:8075;a">Something to keep in mind when logging out of all devices, it may not happen instantaneously. So if you receive the message shortly after removing all devices, the change may not have taken affect yet. </SPAN></P> Wed, 12 Apr 2023 18:01:07 GMT https://community.pandora.com/t5/Other-Devices/Message-Someone-else-is-listening/m-p/124647#M13273 TannerPandora 2023-04-12T18:01:07Z