post Re: "Cannot connect to Pandora" on Amazon Firestick in Other Devices

"Cannot connect to Pandora" on Amazon Firestick

Dwill827 — Sat, 27 Feb 2021 20:08:29 GMT

Changed ISP to T-Mobile. Getting great speed, but Pandora keeps disconnecting on my Amazon Firestick. Tried un/reinstalling, plays for a few minutes, then same error message. Any ideas/help would be greatly appreciated!!!

Re: "Cannot connect to Pandora" on Amazon Firestick

AdamPandora — Tue, 02 Mar 2021 16:52:42 GMT

@Dwill827 Sorry for any trouble with Pandora on your Amazon Fire TV.

I've enabled a trace on your account to help us better understand what's happening.

*For this trace to be useful, we'll need you to run through our troubleshooting steps once more.*

Restart your device: To do this, just disconnect the power cord (from the back of the device or from the power outlet), and then plug it back in.
Clear your app data:

From the Home screen, select Settings > Applications > Manage All Installed Applications;
Select Pandora from the list;
From here, clear the cache and/or data. This may help resolve various intermittent performance issues.

Note: clearing data doesn't delete the app itself, but will log you out of Pandora.

3. Uninstall and Reinstall the app:

From the Home screen, select Settings > Applications > Manage All Installed Applications.
Select Pandora from the list.
Click Uninstall.
Reinstall the app by returning to the Pandora app detail page.

Let me know how it goes.

Re: "Cannot connect to Pandora" on Amazon Firestick

EEretired — Sun, 20 Aug 2023 17:43:28 GMT

Ditto Dwill827 posted in March 2021, above. Here it is now Aug 2023 and I have the same "Cannot connect to Pandora" failure with my Amazon FireTV Stick 4K that recently replaced my older Gen3. If I re-install and open Pandora I get the login screen and as I'm proceeding to enter my email address the screen gets over-written by the "Cannot..." screen and that's it, period. The Stick is hardwired to my network (~60Mbps) and connects to the TV. No Wi-Fi. The tricks and "fixes" posted here and elsewhere do not work, for me. This problem is year's old so what is the deal!