post Re: Switches stations on Marantz receiver in Other Devices

Switches stations on Marantz receiver

Tjazz38 — Thu, 09 Apr 2020 16:47:21 GMT

I am listening to Pandora through my Marantz receiver which has Pandora built in. I will set a particular station on playing songs while I work around the house. All of a sudden I come upstairs and it's playing a different station. This is very frustrating since I'm paying for this service.

mod edit: changing title for clarity

Re: Switches stations

TannerPandora — Thu, 09 Apr 2020 16:46:54 GMT

Hi @Tjazz38 thanks for posting. Let's start with some standard troubleshooting.

First make sure your device has the latest firmware by checking for a new update. If an update is available, try loading Pandora again once the update is complete.

If it's still not working, try removing and re-adding the app, if this is possible on your Marantz.

Let me know how it goes.

Re: Switches stations on Marantz receiver

Tjazz38 — Thu, 09 Apr 2020 17:46:09 GMT

I have the latest firmware on this receiver. I don't know of anyway to uninstall and reinstall on this receiver. It's not like a phone or a computer.

Re: Switches stations on Marantz receiver

TannerPandora — Thu, 09 Apr 2020 17:57:59 GMT

Some devices you can remove the app and some devices you can't, thanks for checking on that @Tjazz38.

I've asked our user support team to remove the device association with your account. Let's have you sign back in and try once more.