https://community.pandora.com/t5/Other-Devices/Won-t-let-me-listen-to-my-own-songs/m-p/148673#M14692 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1642934">@Alyssa_G</a>&nbsp;<SPAN>It sounds like you are having trouble initiating Premium Access sessions by watching an ad.</SPAN></P> <P><SPAN>To clarify, are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?</SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this.</SPAN></P> Mon, 04 Mar 2024 16:15:12 GMT AdamPandora 2024-03-04T16:15:12Z https://community.pandora.com/t5/Other-Devices/Won-t-let-me-listen-to-my-own-songs/m-p/148555#M14687 <P>Hi! I can play stations perfectly fine but when I try to play a singular song or one of my playlists it goes to the watch a video tab but once I’m on that it freezes so I can’t watch the video or log off using the X so I have to log out of the app but my big problem is I can’t listen to the songs I want to.&nbsp;</P> Fri, 01 Mar 2024 23:52:39 GMT https://community.pandora.com/t5/Other-Devices/Won-t-let-me-listen-to-my-own-songs/m-p/148555#M14687 Alyssa_G 2024-03-01T23:52:39Z https://community.pandora.com/t5/Other-Devices/Won-t-let-me-listen-to-my-own-songs/m-p/148673#M14692 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1642934">@Alyssa_G</a>&nbsp;<SPAN>It sounds like you are having trouble initiating Premium Access sessions by watching an ad.</SPAN></P> <P><SPAN>To clarify, are you listening to Pandora on a computer or on a device?</SPAN></P> <OL> <LI><SPAN>If you are on a computer, are you listening from:</SPAN></LI> <UL> <LI><SPAN>A Mac or Windows computer?</SPAN></LI> <LI><SPAN>Our website, or the desktop app? If you're listening from our website, what browser are you using?</SPAN></LI> </UL> <LI><SPAN>If you are on a device, what is the make and model (and carrier, if applicable)?</SPAN></LI> <LI><SPAN>Is there an error message? If so, what does it say?</SPAN></LI> <LI><SPAN>Can you provide me with a screenshot of what you're seeing?</SPAN></LI> </OL> <P><SPAN>Thanks for working with me on this.</SPAN></P> Mon, 04 Mar 2024 16:15:12 GMT https://community.pandora.com/t5/Other-Devices/Won-t-let-me-listen-to-my-own-songs/m-p/148673#M14692 AdamPandora 2024-03-04T16:15:12Z