post Re: no sound on direct stream in Other Devices

DirecTV: No Sound

Franknovak — Mon, 12 Dec 2022 23:52:14 GMT

pandora goes thru all of the motions off playing but no audio on directtv stream

Moderator Edit: Changing title for clarity

Re: no sound on direct stream

TannerPandora — Thu, 01 Dec 2022 20:45:30 GMT

Hi @Franknovak! Welcome to community.

Checking the account associated with your community profile I don't see a DirecTV receiver associated. It sounds like the Pandora app may be located directly on the TV.

Can you let me know the make and model of your TV?

Re: no sound on direct stream

RWC — Mon, 12 Dec 2022 23:51:25 GMT

Having same exact issue on Samsung TV 55”. Was fine for weeks, but no sounds, just everything else.

help! (email)

Moderator Edit: Personal Information

Re: no sound on direct stream

RWC — Fri, 09 Dec 2022 21:07:07 GMT

Figured it out! In Direct TV menu go to SETTINGS (icon of a gear). Press that gear. Go to AUDIO. Then choose STEREO or SURROUND SOUND, based on which one you have. Somehow, mine changed from STEREO to SURROUND SOUND. I reset it back to STEREO and it worked! Got my sound back on Pandora and You Tube also. This was a TV settings issue, not an app issue.

Re: no sound on direct stream

Janesca54 — Fri, 28 Jul 2023 16:46:25 GMT

Doesn’t work. Tried switching to stereo, still no sound.

Re: no sound on direct stream

Ldavidal — Sat, 14 Oct 2023 21:59:36 GMT

THE FINAL ANSWER. I have 2 Geminis. Pandora worked fine on one, but no sound on the other. I deleted the Pandora app. (https://www.directv.com/support/article/000091427) When deletion completed, it automatically reinstalled. SOUND!

Re: no sound on direct stream

RWC — Sat, 07 Sep 2024 20:57:29 GMT

Unfortunately, Direct TV has changed their settings and the above fix no longer works.

Re: no sound on direct stream

AdamPandora — Tue, 10 Sep 2024 17:57:26 GMT

@RWC I do see you have an open case with our support team regarding this issue.

If you have any additional questions, please make sure to reply back directly to the email they sent you, and they will be happy to further assist.

Thanks for being a part of the Community!