Sonos: Authorizing Pandora

kiris05 — Wed, 02 Oct 2024 18:46:46 GMT

My Sonos app lost Pandora, and when I go to add it again, it sends me to a Pandora login to authorize. The problem is that when I enter my email in the Pandora screen, it fills in a suggested password rather than using my existing password. There doesn't seem to be a way to delete the filled password or get it to take mine and log me in. I can log into my Pandora account just fine on other devices, but can't get Sonos and Pandora to cooperate.

Re: Sonos: Authorizing Pandora

TannerPandora — Wed, 02 Oct 2024 18:54:49 GMT

Hi @kiris05

Welcome to community.

To confirm, this is only happening through the Sonos app, and your password for Pandora is being auto filled into the password field? Auto-fill for passwords is usually an OS level feature that we aren't able to override. Unfortunately, our ability to troubleshoot the Sonos app is limited. If it's only happening when using the Sonos app, if you haven't already, I would try uninstalling/reinstalling the app to see if it would help improve the experience.

Let me know how it goes.

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Sonos: Authorizing Pandora

Re: Sonos: Authorizing Pandora