Vizio: Unable to enter password

Pocahontas — Fri, 01 Nov 2024 18:50:18 GMT

As of 11/1/24, Pandora will NOT let me enter a my password on Vizio Smart TV. It show my E-mail address but does NOT go the NEXT so the key pad Shows in order to type it in. I have uninstalled/reinstalled app, rebooted router, never had this issue before. Thinking of canceling. PISSED

Moderator Edit: Changing title for clarity

Re: Vizio: Unable to enter password

TannerPandora — Fri, 01 Nov 2024 18:54:41 GMT

Hi @Pocahontas

Welcome to community!

I'm happy to take a look. Can you tell me more about your experience.

Are you activating the Pandora app directly on your TV by entering your email and password. Or are you using an activation code?

Could you share a picture of what you're seeing when you get stuck?

You can include pictures directly here on community, but you'll need to post them on a web or mobile browser. You won't be able to include pictures through the email notification you may receive.

Thanks for the help!

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Vizio: Unable to enter password

Re: Vizio: Unable to enter password