https://community.pandora.com/t5/Other-Devices/Roku-Unexpected-Error-message/m-p/183459#M16368 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1870001">@Hairybooger</a>&nbsp;</P> <P>Welcome to community!</P> <P>I checked out your Pandora account, it looks like you may have a Roku 3. Is that correct? I see the last connection with your Roku was from 2018. It may help to run through some of our troubleshooting and create a new connection with Pandora.&nbsp;</P> <P>If you haven't already, please try the following steps to see if they will help improve your experience:</P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:10020;a">First, let's reboot your Roku using the following steps:</SPAN></P> <UL data-aura-rendered-by="154:10020;a"> <LI>Press the Home button on your Roku remote.</LI> <LI>Scroll to select Settings.</LI> <LI>Next select System and then&nbsp;Power. <UL> <LI>If you don't see Power, skip to the next step.</LI> </UL> </LI> <LI>Finally, select System Restart.</LI> </UL> <P><LI-WRAPPER><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:10020;a">If you still have&nbsp;trouble, remove the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.)</SPAN></LI-WRAPPER></P> Thu, 12 Jun 2025 17:04:31 GMT TannerPandora 2025-06-12T17:04:31Z https://community.pandora.com/t5/Other-Devices/Roku-Unexpected-Error-message/m-p/183357#M16367 <P>Same thing on my Roku device . It's a standalone Roku. Had error message. Taking forever to load. Used to work for years. All other apps work. Thinking some other competition company doing malicious attacks? Can't add this one app. Others ok</P> Thu, 12 Jun 2025 17:01:23 GMT https://community.pandora.com/t5/Other-Devices/Roku-Unexpected-Error-message/m-p/183357#M16367 Hairybooger 2025-06-12T17:01:23Z https://community.pandora.com/t5/Other-Devices/Roku-Unexpected-Error-message/m-p/183459#M16368 <P>Hi&nbsp;<a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1870001">@Hairybooger</a>&nbsp;</P> <P>Welcome to community!</P> <P>I checked out your Pandora account, it looks like you may have a Roku 3. Is that correct? I see the last connection with your Roku was from 2018. It may help to run through some of our troubleshooting and create a new connection with Pandora.&nbsp;</P> <P>If you haven't already, please try the following steps to see if they will help improve your experience:</P> <P><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:10020;a">First, let's reboot your Roku using the following steps:</SPAN></P> <UL data-aura-rendered-by="154:10020;a"> <LI>Press the Home button on your Roku remote.</LI> <LI>Scroll to select Settings.</LI> <LI>Next select System and then&nbsp;Power. <UL> <LI>If you don't see Power, skip to the next step.</LI> </UL> </LI> <LI>Finally, select System Restart.</LI> </UL> <P><LI-WRAPPER><SPAN class="test-id__field-value slds-form-element__static slds-grow is-read-only" data-aura-rendered-by="162:10020;a">If you still have&nbsp;trouble, remove the Pandora channel from My Channels, and try re-adding it from the Channel Store. (You can find the Remove channel option by pressing the * key on your remote while the Pandora channel is highlighted on the home screen.)</SPAN></LI-WRAPPER></P> Thu, 12 Jun 2025 17:04:31 GMT https://community.pandora.com/t5/Other-Devices/Roku-Unexpected-Error-message/m-p/183459#M16368 TannerPandora 2025-06-12T17:04:31Z