post pandora doesnt work on tv in Other Devices

Fire TV: Loads with white screen

225555 — Mon, 30 Jun 2025 17:03:29 GMT

still white screen

did what you said stiil white sxcreen

Moderator Edit: Merged posts

pandora doesnt work on tv

225555 — Mon, 30 Jun 2025 15:35:47 GMT

tried all suggested still white screen acct 225555

Re: Fire TV: Loads with white screen

TannerPandora — Mon, 30 Jun 2025 17:08:01 GMT

Hi @225555

Thanks for posting! Sorry to hear this is happening.

I'm happy to report this to our engineering team. Could you tell me more about your experience:

Do you receive an error message?
- If yes, what does the error message say?
What is your Fire TV model?

Looks like you tried some troubleshooting already, can you let me know any additional steps you may have taken?

In the meantime, would you mind sharing a picture of what you see on your TV. You can include pictures directly here on community. Please note that you won't be able to include pictures through email notification. You'll need to access community through a web or mobile browser to include pictures.

Thanks for your help!

Re: Fire TV: Loads with white screen

TannerPandora — Mon, 30 Jun 2025 18:29:40 GMT

Hi @225555

Thanks for your patience!

I've received that this may now be resolved. Could you please try Pandora on your LG TV and let me know if you're still having trouble?

Thanks!