post Re: Onkyo Pandaora Fails to Connect in Other Devices

Onkyo Pandaora Fails to Connect

cyberthom — Thu, 08 Jan 2026 14:45:38 GMT

I have an Onkyo TX-RZ50 Receiver. This morning Pandora is failing to connect. I get the message:

Connection Error.

Unable to copnnect to the server. Please check your Network connetion and try again.

The network connection on the receiver works perfectly. I successfully did a firmware update and other APPS have connectivity. Can you reset my device account? It's my understanding that this will resolve the issue.

Re: Onkyo Pandaora Fails to Connect

TannerPandora — Thu, 08 Jan 2026 18:25:25 GMT

Hi @cyberthom

Sorry for any trouble!

I can remove your Onkyo connection from your Pandora account and have you try logging back in to see if that will help.

I've gone ahead and done this. This should automatically log you out, but it can take some time. So I would wait a few hours to see if any changes will take affect.

Additionally, I would also try power cycling your Onkyo by unplugging it for at least 5 minutes. If after logging back in and power cycling your Onkyo you're still running into trouble my last recommendation would be a factory reset of your Onkyo.

Hope that helps!

Re: Onkyo Pandaora Fails to Connect

cyberthom — Thu, 08 Jan 2026 18:38:24 GMT

OK. I will try that after work.

Re: Onkyo Pandaora Fails to Connect

cyberthom — Thu, 29 Jan 2026 12:33:39 GMT

I ended up reseting my system to factory defaults and reconfiguring it. It's been over a week and Pandora has been reliable. I think the reset fixed it.

Re: Onkyo Pandaora Fails to Connect

TannerPandora — Fri, 30 Jan 2026 17:22:31 GMT

Thanks for the follow up, @cyberthom! Glad to hear you're back to listening and that you were able to get Pandora up and running. Have a wonderful Friday and weekend!