post Re: SONOS: Pandora stops playing randomly in Other Devices

SONOS: Pandora stops playing randomly

txlthrboy — Thu, 15 Jan 2026 23:24:15 GMT

I stream Pandora Premium to my Sonos:1 devices daily. In the last few months, my audio stream will just randomly stop. I am controlling it via the Sonos app, not the Pandora app. All apps are up to date, and I am on iOS 26.1. This is really frustrating!

Re: SONOS: Pandora stops playing randomly

TannerPandora — Fri, 16 Jan 2026 15:51:18 GMT

Hi @txlthrboy

Welcome to the Community!

Sorry to hear you’re having trouble with playback. Which version of the Sonos app are you currently using?

To start, please try playing Pandora on your Sonos directly from the Pandora app and let me know if you experience the same issue. This will help determine whether the problem occurs in both apps or only within the Sonos app.

I do see some recent login activity. Have you tried any troubleshooting steps before reaching out? If so, please let me know what you’ve already tried.

If you haven’t already, please check for a firmware update on your Sonos device. To do this on iOS, open the Sonos app, tap the More tab, select Settings, and then choose Check for Updates.

Thanks!

Re: SONOS: Pandora stops playing randomly

txlthrboy — Mon, 19 Jan 2026 18:27:36 GMT

Hi Tanner! Thanks for the reply!

Software is all up to date: iOS - 26.2, Pandora - 2510.1, Sonos - S2, V. 80.35.8

Other fixes attempted: Rebooting router, removing and re-enrolling Pandora from Sonos.

Appears to work without interruption when streaming from the Pandora app to the Sonos speakers, but that is also really inconvenient. Other music apps (Spotify, Amazon) function without interruption when playing from within Sonos app. Looking forward to any updates!

Re: SONOS: Pandora stops playing randomly

MariaPandora — Mon, 19 Jan 2026 22:36:05 GMT

Hi @txlthrboy, sorry for the trouble.

Can you tell me more please? Have you grouped or ungrouped speakers during playback?

Let's try some troubleshooting steps to see if they help.

First, confirm that your mobile device is connected to the same Wi-Fi network as your Sonos.

Next, check for any updates to the Sonos and Pandora apps. To check for any necessary updates, visit the app store on your device.

Once any necessary updates are complete, restart your Sonos device and try Pandora again.

Let me know how it goes!

Re: SONOS: Pandora stops playing randomly

txlthrboy — Tue, 20 Jan 2026 01:24:12 GMT

Hi!

I have played on a single speaker and the group (3). No change. All software is up to date as of this afternoon.

Re: SONOS: Pandora stops playing randomly

TannerPandora — Wed, 21 Jan 2026 22:01:48 GMT

Hi @txlthrboy

Sorry for the continued trouble, and thank you for your patience!

I appreciate you confirming that you haven’t had trouble streaming Pandora through the Pandora app on your Sonos. Since you’ve already tried the recommended troubleshooting steps, I’ve passed this information along to our Engineering team for further review and investigation.

We have limited visibility into the Sonos app itself, which means our ability to troubleshoot within their platform is limited. As a result, I don’t have any additional troubleshooting steps to recommend right now. In the meantime, if you haven’t already, I suggest reaching out to Sonos Support, as they may be able to provide more targeted, app-specific assistance.

Thanks again for letting us know, and we truly appreciate your patience.

Re: SONOS: Pandora stops playing randomly

txlthrboy — Fri, 23 Jan 2026 14:00:05 GMT

Good news!! I tried resetting my router and my speakers one more time, but I did it all at the same time this time, and TA-DAAA! It worked! No more drops!!!

Thanks everyone for your suggestions and willingness to help!

Re: SONOS: Pandora stops playing randomly

TannerPandora — Fri, 23 Jan 2026 17:36:43 GMT

So wonderful to hear the news, @txlthrboy! Thank you for following up and letting us know. 😊 Have a great, music-filled Friday! 🎶