https://community.pandora.com/t5/Other-Devices/Is-Pandora-the-canary-in-the-coal-mine-for-modem-issues/m-p/207169#M17271 <P>I had be using my devices (laptop, phone and roku apps) most of the day with no issues.&nbsp; In the evening I went to the Pandora app on roku.&nbsp; Everything was fine for about an hour as I added a couple a couple albums and was searching for other artists while listening.&nbsp; All of the sudden everything I did resulted in an unspecified error with the option to close.&nbsp; When I closed I saw I was still logged.&nbsp; So I logged&nbsp; out.&nbsp; Checked that all devices and roku apps were still working which they were.&nbsp; I could access Pandora on my laptop and phone error free.&nbsp; So i logged in and out of Pandora on the Roku several times and was still getting errors.&nbsp; Did system restart on Roku to no avail.&nbsp; Everything working except Pandora.&nbsp; Saw in community someone with similar problem.&nbsp; Moderator couldn't come up with anything and said he would pass it on to engineers.&nbsp; He then suggested a modem reset.&nbsp; I figured I had nothing to lose.&nbsp; So with laptop and Roku and phone on I unplugged modem for 5 minutes.&nbsp; Not surprised to see laptop and roku and phone not connected to internet.&nbsp; So plugged in modem and saw Laptop, phone and roku+apps come to life.&nbsp; Logged in to Pandora and it was performing perfectly.&nbsp; I am still puzzled as to how one app (Pandora) could have detected modem problem when all other devices and apps worked fine.</P> Thu, 30 Jul 2026 17:39:02 GMT willaday 2026-07-30T17:39:02Z https://community.pandora.com/t5/Other-Devices/Is-Pandora-the-canary-in-the-coal-mine-for-modem-issues/m-p/207169#M17271 <P>I had be using my devices (laptop, phone and roku apps) most of the day with no issues.&nbsp; In the evening I went to the Pandora app on roku.&nbsp; Everything was fine for about an hour as I added a couple a couple albums and was searching for other artists while listening.&nbsp; All of the sudden everything I did resulted in an unspecified error with the option to close.&nbsp; When I closed I saw I was still logged.&nbsp; So I logged&nbsp; out.&nbsp; Checked that all devices and roku apps were still working which they were.&nbsp; I could access Pandora on my laptop and phone error free.&nbsp; So i logged in and out of Pandora on the Roku several times and was still getting errors.&nbsp; Did system restart on Roku to no avail.&nbsp; Everything working except Pandora.&nbsp; Saw in community someone with similar problem.&nbsp; Moderator couldn't come up with anything and said he would pass it on to engineers.&nbsp; He then suggested a modem reset.&nbsp; I figured I had nothing to lose.&nbsp; So with laptop and Roku and phone on I unplugged modem for 5 minutes.&nbsp; Not surprised to see laptop and roku and phone not connected to internet.&nbsp; So plugged in modem and saw Laptop, phone and roku+apps come to life.&nbsp; Logged in to Pandora and it was performing perfectly.&nbsp; I am still puzzled as to how one app (Pandora) could have detected modem problem when all other devices and apps worked fine.</P> Thu, 30 Jul 2026 17:39:02 GMT https://community.pandora.com/t5/Other-Devices/Is-Pandora-the-canary-in-the-coal-mine-for-modem-issues/m-p/207169#M17271 willaday 2026-07-30T17:39:02Z