post error loading the application - channel master internet channel in Other Devices

error loading the application - channel master internet channel

channelM — Tue, 02 Jun 2020 22:22:05 GMT

. . . for the last couple days I'm unable to use Pandora . I'm using a channel master internet DVR which gives me several 'internet channels' - one of which is for Pandora. (used successfully for 5 years) I'm getting the attach/login spinning timer on the Pandora channel and I apparently get logged in because I hear my default station playing for 15 -20 seconds before I see my Pandora music screen flash on briefly - then I get the error and exited.

All other access to my Pandora account is fine. Channel Master support has left me hanging and I thought I'd take a chance that someone else out there in the Pandora Community is using this old hardware and can tell me if their Pandora channel is still working.

Re: error loading the application - channel master internet channel

TannerPandora — Wed, 03 Jun 2020 21:48:36 GMT

Hi @channelM - thanks for posting!

Let's try removing the device association from your account and running through the setup process again to see if that helps.

I've asked our User Support team to remove the device association from your account. This will automatically sign you out once this change takes effect. Please be patient as this may not happen instantaneously.

Next, click here to select steps specific to your device in order to set up Pandora once more.

If you do not see your device listed, click here for general activation steps.

Let me know how it goes.

Re: error loading the application - channel master internet channel

channelM — Thu, 04 Jun 2020 00:03:17 GMT

Wow - thanks for the quick response !

I just tried Pandora on my tv internet channel - and sure enough it proceeded to ask me to sign in with my password ( normally, I just go straight in to my last played music station). So I'm back !

Thanks a lot for trying to help me out and thanks for whatever you did !

Mike Welch

Re: error loading the application - channel master internet channel

TannerPandora — Thu, 04 Jun 2020 17:23:13 GMT

Awesome! Glad to hear it @channelM. Enjoy the tunes! 🎧