post Activate Pandora on my Element Smart TV in Other Devices

Activate Pandora on my Element Smart TV

__John_L — Fri, 27 Nov 2020 01:26:09 GMT

My TV suggests that I

1) Visit https://www.pandora.com/activate

2) Enter a code (omitted here)

3) Enjoy Pandora.

Well, the web-page listed in #1 doesn't exist.

What should I do next?

Re: Activate Pandora on my Element Smart TV

__John_L — Fri, 27 Nov 2020 01:43:11 GMT

The Element TV is a model E2SW5018.

Re: Activate Pandora on my Element Smart TV

TannerPandora — Fri, 27 Nov 2020 18:39:06 GMT

Hi @__John_L! Thanks for posting.

Can you try 'pandora.com/activate', when I plugged this into the browser on my end I was taken to an activation page.

Let me know!

Re: Activate Pandora on my Element Smart TV

__John_L — Fri, 27 Nov 2020 21:53:00 GMT

Re: Activate Pandora on my Element Smart TV

__John_L — Fri, 27 Nov 2020 22:00:15 GMT

Above is with Chrome, Firefox, and this with Edge on Android 11 (all latest versions)

Re: Activate Pandora on my Element Smart TV

AlyssaPandora — Sat, 28 Nov 2020 19:58:16 GMT

Hi, @__John_L. 👋

The Device Activation tab is for activating your Pandora account on in-home devices such as Smart TVs, Blu-ray players, etc. These devices generate codes that need to be entered on a separate device for activation.

Looks like you're using a mobile device (not a computer).

From a mobile device:

Open the Pandora app and go to Settings, then tap Device Activation and enter the code.
Then select Continue on the in-home device.

Let me know if this helps. 🎧

Re: Activate Pandora on my Element Smart TV

__John_L — Sat, 28 Nov 2020 23:34:57 GMT

That's a workaround, you might consider fixing the web-page.

Thanks.

Re: Activate Pandora on my Element Smart TV

AdamPandora — Sun, 29 Nov 2020 15:19:50 GMT

Thanks for the feedback around this, @__John_L.

Let us know if there is anything else we can assist with.