post Grace Digital - Unable to activate on Pandora in Other Devices

Grace Digital - Unable to activate on Pandora

carlj — Tue, 09 Mar 2021 21:36:43 GMT

When attempting to set up Pandora on my Grace Link, my Grace Link gives an 8 character activation code which I then enter at www.pandora.com/gracedigital. I repeatedly get the message: "Activation code not valid. Please try again with another code." Any suggestions to correct this?

Moderator Edit: Changing title for clarity

Re: Unable to activate Grace Link on Pandora

AdamPandora — Tue, 02 Mar 2021 18:35:01 GMT

@carlj Sorry to hear that the activation code is coming up invalid.

Here are a few things to check:

Make sure to leave the screen open on the device with the code displayed while you visit the manufacturer-specific activation site.
Try entering the code from a computer, as you may not be able to complete the process on a smartphone, tablet or your device's native web browser.

Keeping that in mind, let's try these steps once more:

Launch the application.
Select New User.
An activation page will appear with a code. Leave that up on the device screen for now.
Go to a computer, visit www.pandora.com/gracedigital
On the device, select Continue.

Let me know how it goes.

Re: Unable to activate Grace Link on Pandora

carlj — Tue, 02 Mar 2021 20:17:42 GMT

Thanks for your reply. However, I did get the solution after contacting Grace Digital at the same time I was reaching out to Pandora. What is not documented anywhere is that there is a 30-second countdown after the Grace Link provides the activation code to enter it into the activation window at www.pandora.com/gracedigital. Since I was taking longer than 30 seconds to enter the code (my Grace Link was not located nearby to my computer during my attempts), the activation code was expiring before I could fully enter it and showing invalid when entered. Once I was made aware of the 30-second timeframe and I entered the activation code within the 30 seconds, the activation code worked. All is well now and I'm back to enjoying my Pandora.

grace digital code refused by pandora

zemog — Fri, 05 Mar 2021 19:19:10 GMT

I bought a gracedigital radio in Feb. because my other 3 grace digital radios were essentially bricked by qualcomm refusing to allow the older radios to receive their signals from siriusxm and pandora. So I buy a brand new gracedigital radio and pandora refuses to accept any of the codes; unplugging and replugging, to get new codes, all refuse to allow me to access my account. The 3 radios are useless, to me, and the new one won't let me into my pandora account. Any workarounds? Thanks, in advance. BTW, I am not a karaoke person.

Re: grace digital code refused by pandora

TannerPandora — Tue, 09 Mar 2021 21:38:38 GMT

Hi @zemog!

I moved your post over to an existing thread that sounds similar to your issue: Grace Digital - Unable to activate on Pandora

Are you getting the same error message? If so the accepted solution may be helpful.

If you continue to have trouble, let me know.