post Re: New device, same account, pandora won't play in Other Devices

New device, same account, pandora won't play

Achelray85 — Sat, 29 Feb 2020 16:52:24 GMT

I purchased a new device and installed pandora. It won't play any music. Not sure what is wrong. Any suggestions appreciated!

TannerPandora — Sat, 29 Feb 2020 22:01:38 GMT

Hey @Achelray85 thanks for posting! I moved your message to other Other Devices to help keep things organized.

Can you let me know the following:

The made and model of your new device.
Is there an error message? If so, what does it say?
Can you provide me with a screenshot/photo of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)

Thanks for the help.

Toosweet — Thu, 01 Jul 2021 12:20:56 GMT

Galaxy A50

TannerPandora — Thu, 01 Jul 2021 15:53:43 GMT

Hey @Toosweet! Thanks for posting.

Can you give me a little more info about your experience?

Is there an error message? If so, what does it say?
Does playback stop?
Can you provide me with a screenshot/photo of what you're seeing? (If you're not sure how to take a screenshot, just let me know and I'll be happy to provide you with some additional steps.)