post Re: Vizio TV: Pandora Shuts Off in Other Devices

Vizio TV: Pandora Shuts Off

davidson221 — Wed, 23 Jun 2021 16:21:33 GMT

This a smart TV 32"

(Vizio) I'm using. Shuts off after 10 minutes.

Only on Pandora nothing else. WHY??

Re: Vizio TV: Pandora Shuts Off

TannerPandora — Wed, 23 Jun 2021 17:46:26 GMT

Hi @davidson221! Thanks for posting to community. 👋🏻

To clarify, does the Pandora app close and the TV remains on or does the TV completely shut off?

Re: Vizio TV: Pandora Shuts Off

davidson221 — Wed, 30 Jun 2021 12:17:14 GMT

TV totally shuts off.

Re: Vizio TV: Pandora Shuts Off

TannerPandora — Wed, 30 Jun 2021 19:19:01 GMT

Hi @davidson221! Thanks for getting back to me.

I have a trace enabled on your account. I'd like to remove the device association with your Pandora account and have you log back in and try Pandora again.

I've gone ahead and removed the association. When this takes effect (might not be immediate), you will be automatically logged out.

You can use the steps from our Help Page, Set Up and Activation, to set up Pandora on your Vizio once again. Let me know if you have trouble with this.

If the same experience persists, can you let me know the time and date it happened so I can take a closer look?

Thanks for the help.

Re: Vizio TV: Pandora Shuts Off

davidson221 — Mon, 15 Nov 2021 20:26:26 GMT

I've done all I am capable of doing you suggested. I don't know what else to do.

No wired, wifi extender only.