post Pandora on Alexa only plays half of the song in Other Devices

Alexa Devices - Playback skips to next track before completing current one

ScottAB — Fri, 06 Aug 2021 13:29:47 GMT

This happens to me on my Echo Dot, almost every song stops in the middle and then goes to the next song. Very frustrating. It's about 12 inches away from the router, and I've rebooted everything multiple times. Grrr.

Moderator Edit: Edited title for clarity

Re: Songs skip on Echo Dot before finishing

AdamPandora — Fri, 26 Mar 2021 11:26:07 GMT

@ScottAB I moved your post over to the Other Devices space since this issue sounds specific to your Echo Dot.

Please try running through the following troubleshooting steps:

Check to see if there are any updates available for your Alexa and Pandora apps. Update both as necessary.
Restart your Alexa device by unplugging the power source and plugging it back in.
Try unlinking and relinking your Pandora account via the Alexa app.

Let me know if this helps.

Alexa Devices - Playback skips to next track before completing current one

the_sexy_esthi — Fri, 06 Aug 2021 13:24:36 GMT

I'm having the same issue on my Amazon Echo Show. Just about every song will cut off and move on to the next song or ad before it reaches the halfway point. Sometimes after.

I tried disabling the Pandora skill, unlinking the acct and then adding each back via the Alexa App. Unfortunately, that didn't help. Can someone please advise?

Moderator Edit: Changing title for clarity

Re: Alexa Devices - Songs Cut Off Before Song Ends

TannerPandora — Wed, 16 Jun 2021 22:22:41 GMT

Hi @the_sexy_esthi! Thanks for posting your experience to community.

Sounds like you've already tried some troubleshooting prior to reaching out. I've gone ahead and reported this to our engineering team and passed your info along for further investigation.

Thanks for your patience while we look into this.

Every song gets cut off near end of song on Alexa Echo

texadian — Tue, 13 Jul 2021 18:37:53 GMT

I have a 2nd generation Echo, and just recently it started cutting off at the end of every song. Up until recently, it was working great.

Re: Every song gets cut off near end of song on Alexa Echo

texadian — Tue, 13 Jul 2021 18:40:54 GMT

Sorry, I also have an Echo Show 5, and thats where the issue is I'm having with.

Re: Every song gets cut off near end of song on Alexa Echo

TannerPandora — Tue, 13 Jul 2021 22:04:39 GMT

Hi @texadian! Thanks for posting your experience!

I moved your message over to an existing ticket that sounds very similar: Alexa Devices - Songs Cut Off Before Song Ends

Our engineering team is investigating and I've included your info to our ticket for this. Thanks for your patience while we look into it.

Re: Songs skip on Echo Dot before finishing

absolutelyang — Wed, 28 Jul 2021 21:56:02 GMT

Just commiserating here. I have restarted, updated apps, unlinking, relinking, spent countless hours on tech support, got a new Echo Dot and nearly every solution ever suggested to me. I still have this issue and it's frustrating. Your issue is not as unique as it has been suggested.

Re: Songs skip on Echo Dot before finishing

tinatalker — Thu, 05 Aug 2021 19:19:35 GMT

I started having this problem this week. I have tried all fixes suggested and nothing has worked.

Re: Alexa Devices - Playback skips to next track before completing current one

shaynajackson2 — Mon, 20 Sep 2021 05:14:27 GMT

Hello! I had an echo dot, and upgraded to a Echo Show and BOTH have had this issue. It will skip before the song is over and i’ve tried troubleshooting as well.

Songs cutting off on Echo7

Rudy_barron — Fri, 01 Oct 2021 09:35:49 GMT

I recently switched from google devices to amazon (echo7) for my music at home. Right away on both echo7 that i have i noticed pandora does not play full songs. No error codes, or anything noted on the screen , it just cus off the song. Usually cuts off about 1/2 to 3/4 of the way theough. No connection issues. Other apps work fine on echo7. It happens with all songs. It is really annoying. Please help.

Re: Alexa Devices - Playback skips to next track before completing current one

dpowell7299 — Sat, 16 Oct 2021 21:18:36 GMT

OK, this is a Me too post. I have three, 2 Dots and one of the original Alexas and this ONLY happens playing Pandora on Alexa. It is seriously annoying. To the point I'm close to just using Amazon's music and cancelling my Pandora.

Re: Alexa Devices - Playback skips to next track before completing current one

tinatalker — Mon, 18 Oct 2021 14:37:53 GMT

I discovered my problem was my router. It suddenly died and after it was replaced, my problem went away.

Sent from my iPhone

Re: Alexa Devices - Playback skips to next track before completing current one

dpowell7299 — Mon, 18 Oct 2021 14:42:47 GMT

Sadly not true for me. I have switched routers. Pretty much done everything. Also it NEVER happens on Amazon's service but always on Pandora and other 3rd party ones so actually I suspect Amazon doing it to push us to their music streaming service.

Pandora on Alexa only plays half of the song

Jawhar7 — Wed, 24 Nov 2021 17:19:34 GMT

Pandora on Alexa only plays half the song and skips to the next song and plays half and so on and so on. How do I fix this?

Re: Alexa Devices - Playback skips to next track before completing current one

Wolfkc — Tue, 14 Dec 2021 22:59:16 GMT

Me too, on new echo show 15. Moved router next to it and reset network connection. No luck. Seems fine on Amazon services, just bad on pandora or other.

Re: Alexa Devices - Playback skips to next track before completing current one

dinahkat77 — Sat, 18 Dec 2021 21:06:26 GMT

I have all speakers going at the same time recently upgraded to echo 10 show and it's only happening on the 10. All the other speakers keep playing. Any answers??

Re: Songs skip on Echo Dot before finishing

Paul8 — Sat, 05 Feb 2022 18:34:43 GMT

Done everything...even got new monster router from Verizon... same thing.

Re: Alexa Devices - Playback skips to next track before completing current one

jdubnick — Mon, 02 Jan 2023 23:04:55 GMT

I see most of these posts are over a year old but I don't see a solution. I have the same problem and it's not just Pandora but also Amazon music. I tell "her" to play something, the song is playing, it stops mid song and then restarts about 15 seconds later with the next track. I even disconnected my WiFi extender thinking that the devices could be on different networks (even though they have the same name) and that didn't help. It's quite frustrating but I don't think it's a Pandora issue. I think it's an Amazon issue.

Re: Alexa Devices - Playback skips to next track before completing current one

thesorjones — Sun, 07 May 2023 22:17:57 GMT

Why have there been no corrections for this ongoing problem?

Songs skip or stop playing all together regularly. If I say skip, they will start at a new song. Commonly, I'll hear static during the song. Occasionally my devices play off beat when playing in multiple rooms. One room will be a few seconds earlier or later in the song than other rooms. It's almost like the data for playing the song is corrupted and can't play all the way through.