post Google Home: Requesting playlists plays station in Other Devices

Google Home: Requesting playlists plays station

timwscott99 — Tue, 28 Feb 2023 20:31:58 GMT

I'm unable to get Google Assistant to play any playlist on Pandora. I've tried renaming playlists and changing the word order, but have yet to be successful. I tried names like "Fox Kangaroo" and it plays a Kangaroo song. I've tried "Nora's Mix Tape 1" and it plays a random mix tape station. Is there a secret to naming a playlist so it doesn't get confused with an existing song or artist? I have a premium account and it's frustrating to go through the trouble of creating playlists and not being able to play them. Any suggestions?

Moderator Edit: Changing title for clarity

Re: Google Home - Requesting playlists plays station

TannerPandora — Wed, 01 Dec 2021 19:28:10 GMT

Hi @timwscott99! Thanks for posting your experience.

I've created a new thread with your post since your experience is a little different than the previous thread.

Google is interested in what's happening when your Google Home device doesn't understand your request, or starts the wrong station/playlist.

As a result, they've asked us to refer listeners back to them when this happens.

Could you request that content from your Google Home again? Then, if your device still fails to launch Pandora correctly, file feedback with Google by saying "OK Google, file feedback."

This will send a diagnostic report to Google which will allow them to investigate what's going on.

Re: Google Home - Requesting playlists plays station

timwscott99 — Wed, 01 Dec 2021 20:40:08 GMT

Thanks. I've sent feedback to Google a few times over the past few days, and I've filed a help request through their Google Assistant Help Forum. I tested the same issue with a free trial of Spotify and there were no issues playing their playlists using Google Assistant, which is why I think the problem may be on the Pandora side of the equation.

Re: Google Home - Requesting playlists plays station

TannerPandora — Wed, 01 Dec 2021 21:51:11 GMT

Thanks for following up, @timwscott99 and for sending over that feedback to Google.

I've passed along your info and experience to our engineering team for further investigation.

Thanks for letting us know.

Re: Google Home - Requesting playlists plays station

ChristyS84 — Tue, 28 Dec 2021 19:21:13 GMT

Hi,

I am having the exact same issue. Please please resolve this as it's supposed to be a benefit of having the premium membership which I pay for.

Please Fix!

Thanks,

Christy

Moderator Edit: Format

Re: Google Home - Requesting playlists plays station

jimmack1963 — Thu, 23 Feb 2023 18:38:22 GMT

I ask for the same playlist over and over, usually get it on the third try. Sometimes I have to ask for general music, then the playlist.

"Ok Google, play my pandora playlist called "get going"

Re: Google Home - Requesting playlists plays station

TexasTater — Mon, 27 Feb 2023 20:32:30 GMT

Same issue - sort of - telling Google assistant to play my [insert name of playlist here, doesn't matter] playlist that I have created - immediately goes to Pandora playing [name of playlist] radio station....not what I would like from the collaboration between Google and Pandora when I am on the road and unable to manually select the playlist....

Google Home not playing a playlist

blueyucca — Thu, 13 Apr 2023 16:02:42 GMT

I am running into an interesting issue. I am able to say, "Ok Google, play Good Morning playlist" and it will play the playlist I have created called Good Morning.

I am able to say, "Ok Google, play good morning hits" and it will play the radio station called Good Morning Hits, which is what I want.

Yet, there is this one playlist that I have created that Google Home will. Just. Not. Play.
I have tried to rename it. I have tried creating another playlist with the songs.

When I say, "Ok Google, play My Running playlist" it will play a RADIO station called Running.

If I rename the playlist to something like "For Me", Google Home will play just any music. Google Home will say, "Ok, music on Pandora. Here you go."

If I rename the playlist to High Tempo or HighTempo, it will play SONGS or an ARTIST named High Tempo.

This is the only playlist in my collection that I am having issues with.

Re: Google Home: Requesting playlists plays station

mrobbins81 — Wed, 22 May 2024 00:55:19 GMT

I am having the same issue and I have tried multiple ways to request the playlist and multiple ways of naming the playlist. Has anyone come up with a solution?