https://community.pandora.com/t5/Desktop/Chrome-Screen-freezes-and-becomes-unresponsive/m-p/152576#M10357 <P>I am on an i27" 2021 Mac&nbsp; iOS 14.4.1 using Google Chrome. No msg No that I am aware of only FROZEN SCREEN. NO RESPONSE CLICKING on STOP Triangle to get to Parallel Lines for&nbsp; PLAY. At top upperthere is the available Click On Option to UPGRADE<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4499.jpeg" style="width: 999px;"><img src="https://community.pandora.com/t5/image/serverpage/image-id/13586iBBE53D048FF5CFF2/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4499.jpeg" alt="IMG_4499.jpeg" /></span></P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Tue, 23 Apr 2024 11:15:39 GMT kirbyfpayne 2024-04-23T11:15:39Z https://community.pandora.com/t5/Desktop/Chrome-Screen-freezes-and-becomes-unresponsive/m-p/152576#M10357 <P>I am on an i27" 2021 Mac&nbsp; iOS 14.4.1 using Google Chrome. No msg No that I am aware of only FROZEN SCREEN. NO RESPONSE CLICKING on STOP Triangle to get to Parallel Lines for&nbsp; PLAY. At top upperthere is the available Click On Option to UPGRADE<span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_4499.jpeg" style="width: 999px;"><img src="https://community.pandora.com/t5/image/serverpage/image-id/13586iBBE53D048FF5CFF2/image-size/large?v=v2&amp;px=999" role="button" title="IMG_4499.jpeg" alt="IMG_4499.jpeg" /></span></P> <P><FONT size="3"><I>Moderator Edit: Edited title for clarity</I></FONT></P> Tue, 23 Apr 2024 11:15:39 GMT https://community.pandora.com/t5/Desktop/Chrome-Screen-freezes-and-becomes-unresponsive/m-p/152576#M10357 kirbyfpayne 2024-04-23T11:15:39Z https://community.pandora.com/t5/Desktop/Chrome-Screen-freezes-and-becomes-unresponsive/m-p/152591#M10358 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/757064">@kirbyfpayne</a>&nbsp;I moved your post over to the <STRONG>Desktop</STRONG> space.</P> <P>I've enabled a trace on your account to help us better understand what's happening.</P> <P>For this trace to be useful, we'll need you to run through our troubleshooting steps:&nbsp;<STRONG><A href="https://help.pandora.com/s/article/Chrome-Troubleshooting-1519949296244?language=en_US" target="_blank" rel="noopener">Chrome Troubleshooting</A></STRONG></P> <P>Let me know how it goes.</P> Tue, 23 Apr 2024 11:16:21 GMT https://community.pandora.com/t5/Desktop/Chrome-Screen-freezes-and-becomes-unresponsive/m-p/152591#M10358 AdamPandora 2024-04-23T11:16:21Z