post Re: Web: Shuffle not available in Desktop

Web: Shuffle not available

mpopham — Wed, 22 May 2024 20:55:23 GMT

Chrome

Anyone know why its not working ?

Re: May 21 2024 Shuffle not available

TannerPandora — Wed, 22 May 2024 18:55:54 GMT

Welcome to community!

Can you tell me more about your experience? Are you not able to shuffle or is clicking on shuffle non-responsive? I checked out shuffle on your account and it appears to be functioning correctly from my end.

Can you let me know the browser you're using and the browser version? Thanks!

Re: May 21 2024 Shuffle not available

mpopham — Wed, 22 May 2024 20:13:48 GMT

Not sure what was going on, but its showing the Shuffle icon on a blue screen now. Previously it was a red screen that only showed what was being played and without the icon. Thanks for the reply !!

Monte

Re: May 21 2024 Shuffle not available

TannerPandora — Wed, 22 May 2024 20:57:37 GMT

Hi @mpopham

Can you share a screenshot of what you're seeing to share here on community! Let me know if you need steps on how to do this.

The best way to include a picture on community is through a web browser. You won't be able to include a screenshot/picture through the email notification you may receive.

In the meantime, can you let me know:

Browser name?
Browser version?

Do you have the same experience when using another browser?

Thanks!

Re: Web: Shuffle not available

mpopham — Thu, 23 May 2024 03:46:23 GMT

Its happened again.

Re: Web: Shuffle not available

mpopham — Thu, 23 May 2024 04:10:31 GMT

I logged out, then back in and it works.

Re: Web: Shuffle not available

AlyssaPandora — Thu, 23 May 2024 14:17:31 GMT

Thanks for confirming! Let us know if anything else pops up, @mpopham.