Distortion with third-party app

k9gardner — Thu, 06 Jun 2024 19:08:50 GMT

I have been using a third-party macOS app called "Music Streaming", with my Pandora account, for a long time, I don't remember why, maybe it was before a Pandora dedicated app existed. But recently I have been hearing a lot of distortion when listening to the music (Mostly "Cool Jazz Radio"). I also use Boom3D (software EQ) and thought maybe there was a problem there, so I've tried turning that off, and I've tried switching now to the Pandora app instead of Music Streaming app. But still, there's just a lot of graininess to the sound, a lot of background noise. When I say "a lot," I mean, it's listenable, sure. But even with my compromised hearing at the high end, I can hear a lot of white noise and what just sounds like low-resolution audio files. What's going on here? It used to be so good, clean and clear, for years. Now within the last few months the quality seems to have taken a nosedive.

Re: Distortion with third-party app

TannerPandora — Fri, 07 Jun 2024 15:54:09 GMT

Hi @k9gardner

Welcome to community!

I'm happy to report this to the team that looks after our library. Could you give me the name of the station(s) that this happens on and a couple of examples of tracks that you've noticed the white noise.

Thanks!

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Distortion with third-party app

Re: Distortion with third-party app