Pandora desktop app disables Windows 11 hotkeys

rg1177 — Sun, 16 Mar 2025 21:10:56 GMT

Whenever I run the Pandora desktop app on Windows 11, my Windows hotkeys quit working. If I then close the Pandora desktop app, after a few seconds, they become available again.

If I run Pandora in my (Chrome) browser, the hotkeys remain available. I guess I will just have to do it that way from now on?

Re: Pandora desktop app disables Windows 11 hotkeys

MariaPandora — Wed, 26 Mar 2025 21:17:54 GMT

Hi @rg1177 , thanks for posting!

Let's try some troubleshooting steps to see if we can resolve the issue.

First, try resetting the Pandora app from the Help menu (not to worry, we'll keep track of your profile and collection for you). Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help and Reset App Data.

If you're still having issues, try uninstalling and reinstalling using the following steps:

Locate Pandora in your Start Menu, and right-click to reveal an additional menu. Select Uninstall from the dropdown menu. From there, select Pandora from the list and confirm by selecting Uninstall once more.
Next, find our app in the Windows Store on your device. Search for Pandora in the upper right corner and click or tap Get to re-install.

Please note that downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than those on your Pandora account.

Also, we do not support Pandora on unofficial OS releases, like preview or developer builds. We only support Pandora on configurations that we have fully tested, so as to ensure the application will work correctly and not cause any problems with functions of the device.

Let me know how it goes.

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Pandora desktop app disables Windows 11 hotkeys

Re: Pandora desktop app disables Windows 11 hotkeys