post Re: Will not start on my laptop again. in Desktop

Will not start on my laptop again.

kikool — Sat, 10 Jun 2023 17:54:20 GMT

Want to subscribe but don't want to pay for UNACESSABLE SERVICE !!!

Re: Will not start on my laptop again.

AdamPandora — Sat, 10 Jun 2023 17:53:45 GMT

@kikool Could you tell me a bit more about what is happening?

If you are on a computer, are you listening from:

A Mac or Windows computer?
Our website, or the desktop app? If you're listening from our website, what browser are you using?

Is there an error message? If so, what does it say?
Can you provide me with a screenshot of what you're seeing?

Thanks for working with me on this.

Re: Will not start on my laptop again.

jettrink — Tue, 22 Apr 2025 22:06:40 GMT

Windows laptop on app

It appears to be ready but when click on play button music does not start

Re: Will not start on my laptop again.

MariaPandora — Tue, 22 Apr 2025 22:16:36 GMT

Thanks @jettrink .

I would first recommend resetting the app's data. If that doesn't help, you can Uninstall and Reinstall it. Either way, we'll keep track of your profile and collection for you.

To reset the app:
Open the Help menu. Press Alt on your keyboard to bring up a menu options at the top of the page, then select Help followed by Reset App Data.

To uninstall and reinstall the app:

Locate Pandora in your Start Menu.
Right-click to reveal an additional menu. Select Uninstall.
Select Pandora from the list and confirm by selecting Uninstall again.
Search for Pandora in the Windows Store on your device.
Click Get to re-install the app.

Please note: downloading any application on your devices requires a Microsoft account and password, and it may be a different email address and password than the credentials on your Pandora account.

Please let me know how it goes.