https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184806#M11962 <P>I AM NOT A BOT!!!!!<BR /><BR />Been listening to Pandora on the same computer for years.&nbsp; I get back from vacation, and when I login to Pandora it immediately ask me to prove that I am not a bot by holding my mouse on the button for 30sec.&nbsp; I do, it thinks, then gives me a green all good checkmark---and then it brings me back to "please prove that you are not a bot by holding your mouse on this button".......... I'm stuck and can't get out of the loop.&nbsp; Rebooted, cleared caches, etc.... nothing is working&nbsp;&nbsp;<BR /><BR /><FONT size="2"><EM>Moderator's edit: Changed title for clarity.</EM></FONT></P> Wed, 16 Jul 2025 16:03:51 GMT tickgirl 2025-07-16T16:03:51Z https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184806#M11962 <P>I AM NOT A BOT!!!!!<BR /><BR />Been listening to Pandora on the same computer for years.&nbsp; I get back from vacation, and when I login to Pandora it immediately ask me to prove that I am not a bot by holding my mouse on the button for 30sec.&nbsp; I do, it thinks, then gives me a green all good checkmark---and then it brings me back to "please prove that you are not a bot by holding your mouse on this button".......... I'm stuck and can't get out of the loop.&nbsp; Rebooted, cleared caches, etc.... nothing is working&nbsp;&nbsp;<BR /><BR /><FONT size="2"><EM>Moderator's edit: Changed title for clarity.</EM></FONT></P> Wed, 16 Jul 2025 16:03:51 GMT https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184806#M11962 tickgirl 2025-07-16T16:03:51Z https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184815#M11963 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1989135">@tickgirl</a>&nbsp;Welcome to Community!<BR /><BR />Sorry to hear that. In which browser are you having troubles?</P> Mon, 14 Jul 2025 20:04:57 GMT https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184815#M11963 LeonPandora 2025-07-14T20:04:57Z https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184819#M11964 <P>I'm pretty sure it's just using Chrome.&nbsp; Would using firefox or something else fix it?</P> Mon, 14 Jul 2025 21:06:30 GMT https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184819#M11964 tickgirl 2025-07-14T21:06:30Z https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184851#M11965 <P><a href="https://community.pandora.com/t5/user/viewprofilepage/user-id/1989135">@tickgirl</a>&nbsp;If you haven't already,&nbsp;<SPAN>please try the following steps on Chrome:</SPAN></P> <UL data-aura-rendered-by="103:25563;a"> <LI><A href="https://www.google.com/chrome/" target="_blank" rel="noopener"><STRONG>Update Chrome</STRONG></A><SPAN>&nbsp;to the latest version.</SPAN></LI> <LI><STRONG>Allow pop-ups</STRONG><SPAN>&nbsp;for Pandora under&nbsp;</SPAN><STRONG>Settings &gt; Privacy &amp; Security &gt; Site Settings</STRONG><SPAN>.</SPAN></LI> <LI><STRONG>Turn off extensions</STRONG><SPAN>&nbsp;like Disable HTML5 Autoplay, Adblock, and NoScript, or allow&nbsp;</SPAN><A href="http://www.pandora.com/" target="_blank" rel="noopener"><SPAN>www.pandora.com</SPAN></A><SPAN>&nbsp;within them.</SPAN></LI> <LI><STRONG>Check VPN settings</STRONG><SPAN>&nbsp;to ensure Pandora isn’t blocked.</SPAN></LI> </UL> <P>If you continue having troubles after trying these steps, please let me know.</P> Tue, 15 Jul 2025 14:30:33 GMT https://community.pandora.com/t5/Desktop/Web-Unable-to-bypass-bot-verification-captcha/m-p/184851#M11965 LeonPandora 2025-07-15T14:30:33Z